Competence in service designLaajuus (5 cr)
Code: PMO0005E21S
Credits
5 op
Teaching language
- Finnish
Objective
Service design increases the participants' willingness and skills to develop public, private and third sector social welfare and health care services to be more human-oriented and effective. The education module in service design includes: principles of service design, work methods, key tools and methods. The education involves working on real-life development challenges of working life by applying the service design process. The education provides skills for entrepreneurship-like activities and business development.
After studying service design, students are experts in their multidisciplinary roles and are able to
• name the principles of the service design process
• use the tools and methods of service design in the development of working life
• plan, implement and evaluate service design
• in multidisciplinary teams and bring their own competence to co-creation
• apply the possibilities of service design in the development of business activities
Enrollment
02.12.2021 - 31.12.2021
Timing
23.08.2022 - 03.10.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Campus
Diak joint implementation
Teaching languages
- Finnish
Seats
0 - 11
Degree programmes
- Multidisciplinary competencies in developing digital health and social care services, specialisation education
Teachers
- Jari Helminen
Groups
-
A52Emodi
Objective
Service design increases the participants' willingness and skills to develop public, private and third sector social welfare and health care services to be more human-oriented and effective. The education module in service design includes: principles of service design, work methods, key tools and methods. The education involves working on real-life development challenges of working life by applying the service design process. The education provides skills for entrepreneurship-like activities and business development.
After studying service design, students are experts in their multidisciplinary roles and are able to
• name the principles of the service design process
• use the tools and methods of service design in the development of working life
• plan, implement and evaluate service design
• in multidisciplinary teams and bring their own competence to co-creation
• apply the possibilities of service design in the development of business activities
Evaluation scale
0-5