AKEMS21AVOIN Encounters and professional interaction (5 cr)
Code: AKE0105A20S-3016
General information
Enrollment
02.07.2021 - 31.07.2021
Timing
13.09.2021 - 29.10.2021
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 48
Degree programmes
- BA of Social Services
Teachers
- Riina Karjalainen
- Jaana Rintala
- Hanna Hovila
Scheduling groups
- A (Size: 0. Open UAS: 0.)
- B (Size: 0. Open UAS: 0.)
Groups
-
A51sosAVOIN
Small groups
- B
- B
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty