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AKEMS21AVOIN Encounters and professional interaction (5 cr)

Code: AKE0105A20S-3016

General information


Enrollment

02.07.2021 - 31.07.2021

Timing

13.09.2021 - 29.10.2021

Number of ECTS credits allocated

5 op

Virtual portion

1 op

Mode of delivery

80 % Contact teaching, 20 % Distance learning

Campus

Helsinki

Teaching languages

  • Finnish

Seats

0 - 48

Degree programmes

  • BA of Social Services

Teachers

  • Riina Karjalainen
  • Jaana Rintala
  • Hanna Hovila

Scheduling groups

  • A (Size: 0. Open UAS: 0.)
  • B (Size: 0. Open UAS: 0.)

Groups

  • A51sosAVOIN

Small groups

  • B
  • B

Objective

Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills

Content

• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills

Further information

The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)

Evaluation scale

Hyväksytty/Hylätty