AKEMK22OUL Encounters and professional interaction (5 cr)
Code: AKE0105A20S-3020
General information
Enrollment
13.09.2021 - 05.10.2021
Timing
31.01.2022 - 01.04.2022
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Campus
Oulu
Teaching languages
- Finnish
Seats
0 - 200
Degree programmes
- BA of Social Services, Diaconal Work
Teachers
- Sirpa Salmela
- Juha Tapio
- Sampo Sivula
Groups
-
I52sosd
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty