Skip to main content

AKE01VS22AVOIN Encounters and professional interaction (5 cr)

Code: AKE0105A20S-3024

General information


Enrollment

01.01.2022 - 02.01.2022

Timing

07.11.2022 - 09.12.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages

  • Finnish

Seats

0 - 60

Degree programmes

  • BA of Social Services

Teachers

  • Jaana Rintala
  • Sampo Sivula

Groups

  • A53sosvakaAVOIN

Objective

Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills

Content

• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills

Further information

The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)

Evaluation scale

Hyväksytty/Hylätty