• Service design competence PMO0005E21S-3002 23.08.2022-03.10.2022  5 credits  (A52Emodi) +-
    Learning outcomes of the course
    Service design increases the participants' willingness and skills to develop public, private and third sector social welfare and health care services to be more human-oriented and effective. The education module in service design includes: principles of service design, work methods, key tools and methods. The education involves working on real-life development challenges of working life by applying the service design process. The education provides skills for entrepreneurship-like activities and business development.

    After studying service design, students are experts in their multidisciplinary roles and are able to
    • name the principles of the service design process
    • use the tools and methods of service design in the development of working life
    • plan, implement and evaluate service design
    • in multidisciplinary teams and bring their own competence to co-creation
    • apply the possibilities of service design in the development of business activities
    Course contents
    Palvelumuotoilu lisää osallistujien halua ja taitoa kehittää julkisia, yksityisiä ja kolmannen sektorin hyvinvointi- ja sote-palveluita ihmislähtöisemmiksi sekä vaikuttavammiksi. Palvelumuotoilun koulutuskokonaisuus sisältää: palvelumuotoilun periaatteet, työskentelytavat, keskeiset työkalut ja menetelmät. Koulutuksessa työskennellään oikeiden työelämän kehittämishaasteiden kanssa soveltaen palvelumuotoilun prosessia. Koulutus antaa valmiuksia yrittäjämäisyyteen ja yritystoiminnan kehittämiseen (not translated)

    Name of lecturer(s)

    Jari Helminen

    Mode of delivery

    Distance learning

    Language of instruction

    Tuition in Finnish

    Timing

    23.08.2022 - 03.10.2022

    Enrollment date

    02.12.2021 - 31.12.2021

    Group(s)
    • A52Emodi
    Seats

    0 - 11

    Unit, in charge

    Koulutus (not translated)

    Teacher(s)

    Jari Helminen

    Programme(s)

    Multidisciplinary competencies in developing digital health and social care services, specialisation education

    Unit location

    Diak joint implementation

    Virtual proportion

    5 credits

    Evaluation scale

    0-5