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SOS01VK23AVOIN Methods of customer work (5 cr)

Code: SOS0105A20S-3021

General information


Enrollment

19.09.2022 - 09.10.2022

Timing

30.01.2023 - 21.04.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages

  • Finnish

Seats

0 - 60

Degree programmes

  • BA of Social Services
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work

Teachers

  • Tiina Lintunen
  • Jaana Rintala

Groups

  • A53sosvakaAVOIN

Objective

Students
• are familiar with and know how to apply various work orientations and customer work methods within social work
• know how to use methods of social guidance, service counselling, psychosocial work and teamwork as well as communal and empowering methods in supporting individuals, families, groups and communities in various life stages and situations
• know how to act to strengthen human rights and inclusion in social customer work.

Content

• theoretical background of work orientations and methods in social customer work
• methods of social guidance, service counselling, psychosocial work, team management and communal and empowering customer work in the social sector
• inclusion-promoting methods in customer work
• resource-based methods in customer work

Evaluation scale

Hyväksytty/Hylätty