TPY03MS20HKI Laatutyö (5cr)
Code: TPY0305Y20H-3001
General information
- Timing
- 31.08.2020 - 18.12.2020
- Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- Tulkkaustutkinnot, kielet, viestintä and development of education
- Campus
- Helsinki
- Teaching languages
- Finnish
- Seats
- 0 - 100
- Degree programmes
- Master’s Degree in Development of Interpreting Practices
- Teachers
- Gun-Viol Vik
- Vierailijat Tulkkaukset ja kielet
- Pirjo Pouttu
- Course
- TPY0305Y20H
Unfortunately, no reservations were found for the realization TPY03MS20HKI Laatutyö TPY0305Y20H-3001. It's possible that the reservations have not yet been published or that the realization is intended to be completed independently.
Evaluation scale
Hyväksytty/Hylätty
Objective
Students will be able to
• critically apply quality management theories and their key concepts and principles in interpreting
• recognise the requirements of tendering in quality management and development
• develop and apply best practices and methods for assessing service and practice quality as an interpreting professional
• assess the quality of interpreting from different perspectives
Execution methods
Lähiopetus verkossa
Itsenäinen työskentely
Ryhmä- tai parityöt
Accomplishment methods
Osallistuminen opintojaksolle.
Content
• theoretical and practical principles of quality management
• digital quality management environments
• operational assessment and development
• quality manual
• quality assessment in interpreting
Materials
Karjalainen, A. L., & Wallenius-Penttilä, K. (toim.). (2020). Eri tavoin kommunikoivien kohtaaminen sosiaali- ja terveysalan työssä. (Diak Opetus 5). Diakonia-ammattikorkeakoulu. http://urn.fi/URN:ISBN:978-952-493-359-9. Standardit ISO 18841:2018 Interpreting services : General requirements and recommendations sekä ISO 20228:2019 Interpreting services : Legal interpreting, Requirements. https://diak.finna.fi/Record/diana.117908 (kirjaudu linkistä 'Tietokannan käyttöliittymä' Diakin verkkotunnuksilla, standardit aukeavat välilehdeltä ISO).
Teaching methods
Ks. opintojakson Moodle.
Assessment criteria, approved/failed
Diakin yamk-tutkintojen yleiset arviointikriteerit, Arviointikriteerit Diakissa https://www.diak.fi/opiskelu/opiskelijan-polku/opintojen-suorittaminen/arviointi/ .