Study Guide

Objective

Students
• know how to evaluate service systems from the point of view of the user of social services and their service needs and identify areas in need of improvement
• know how to analyse social and socio-ethical sets of problems and the arising development needs related to working life
• know how to use various customer and partner-based development methods
• know how to apply relevant legislation professionally and take it into account in the development of working life
• know how to apply the values and ethical principles of social work as well as aspects of sustainable development in the development of working life
• know how to take into account confidentiality and data security and protection to the extent relevant to the customer and the organisation
• know how to communicate the development progress, results and impact in a customer and partner-oriented manner
• know how to develop working life as an active member of the work community, looking after their own occupational wellbeing
• understand the growth of the professional identity of a social pedagogue as a continuously developing process