Skip to main content

AKE01PS22HKI (SOSKIR) Encounters and professional interaction (5 cr)

Code: AKE0105A20S-3022

General information


Enrollment

01.03.2022 - 18.03.2022

Timing

26.09.2022 - 04.11.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages

  • Finnish

Seats

0 - 333

Degree programmes

  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work

Teachers

  • Sanna-Maija Kohonen
  • Hanna Laurila
  • Sampo Sivula

Scheduling groups

  • pienryhmä A (Size: 0. Open UAS: 0.)
  • pienryhmä B (Size: 0. Open UAS: 0.)

Groups

  • A53sosd
  • A53sosn

Small groups

  • pienryhmä A
  • pienryhmä B

Objective

Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills

Content

• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills

Further information

The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)

Evaluation scale

Hyväksytty/Hylätty