TPY03MS23DIAK Quality management (5 cr)
Code: TPY0305Y20H-3002
General information
Enrollment
01.03.2023 - 19.03.2023
Timing
22.09.2023 - 19.11.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
MasterSchool
Campus
Diak joint implementation
Teaching languages
- Finnish
Seats
0 - 333
Degree programmes
- Master’s Degree in Development of Interpreting Practices
Teachers
- Lena Segler-Heikkilä
Teacher in charge
Lena Segler-Heikkilä
Groups
-
Y-S23ttk
- 22.09.2023 10:15 - 14:00, TPY03 / Aloitusluento
- 06.10.2023 10:15 - 14:00, TPY03 / Luento
- 03.11.2023 10:15 - 11:45, TPY03 / Luento
- 17.11.2023 10:15 - 14:00, TPY03 / Luento
Objective
Students will be able to
• critically apply quality management theories and their key concepts and principles in interpreting
• recognise the requirements of tendering in quality management and development
• develop and apply best practices and methods for assessing service and practice quality as an interpreting professional
• assess the quality of interpreting from different perspectives
Content
• theoretical and practical principles of quality management
• digital quality management environments
• operational assessment and development
• quality manual
• quality assessment in interpreting
Evaluation scale
Hyväksytty/Hylätty