ASP02NS23DIAK Customer-based development (5 cr)
Code: ASP0205A20S-3016
General information
Enrollment
01.03.2023 - 26.11.2023
Timing
01.08.2023 - 31.12.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Sosionomitutkinnot
Campus
Diak joint implementation
Teaching languages
- Finnish
Seats
0 - 999
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Mika Alavaikko
- Heini Kapanen
Groups
-
Diak
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- 23.10.2023 09:00 - 10:00, ASP02/ vapaaehtoinen ohjaus
- 07.11.2023 10:00 - 11:00, ASP02/ vapaaehtoinen ohjaus
- 22.11.2023 13:30 - 14:30, ASP02/ vapaaehtoinen ohjaus
- 11.12.2023 14:00 - 15:00, ASP02/ vapaaehtoinen ohjaus
Objective
Students
• know how to renew the thinking patterns and operating methods of the working life in a partner-oriented and innovative manner
• know how to analyse the service production models and organisation of social support, education and care in the society
• know how to apply social, health and church sector strategies in the development of customer work and analysis of the changing operating environment
• know how to use various customer and partner-based working life development methods
• know how to plan a seamless service chain by combining the customer’s social security and services to a customer-oriented and flexible system
Content
• analysis of the current state of citizens’ equality and social justice
• change analysis of the operating environment
• methods of promoting sustainable development in customer work
• customer and partner-based development and innovation methods for services, work methods and practices
• seamless operating models for the service chain
Evaluation scale
0-5