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ASP02NK24DIAK Customer-based development (5 cr)

Code: ASP0205A20S-3019

General information


Enrollment

11.10.2023 - 07.04.2024

Timing

02.01.2024 - 05.05.2024

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Sosionomitutkinnot

Campus

  • Pieksämäki
  • Diak joint implementation

Teaching languages

  • Finnish

Seats

0 - 999

Degree programmes

  • BA of Social Services
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work

Teachers

  • Vesa Vainiomäki
  • Taina Kilpeläinen

Groups

  • Diak
  • E51sosd
    E51sosd
  • E51sos
    E51sos
  • 10.01.2024 14:00 - 15:00, ASP02/ Vapaaehtoinen opintojakson ohjaustunti
  • 24.01.2024 13:00 - 14:00, ASP02/ Vapaaehtoinen opintojakson ohjaustunti
  • 22.02.2024 13:00 - 14:00, ASP02/ Vapaaehtoinen opintojakson ohjaustunti
  • 14.03.2024 13:00 - 14:00, ASP02/ Vapaaehtoinen opintojakson ohjaustunti
  • 28.03.2024 13:00 - 14:00, ASP02/ Vapaaehtoinen opintojakson ohjaustunti
  • 17.04.2024 13:00 - 14:00, ASP02/ Vapaaehtoinen opintojakson ohjaustunti

Objective

Students
• know how to renew the thinking patterns and operating methods of the working life in a partner-oriented and innovative manner
• know how to analyse the service production models and organisation of social support, education and care in the society
• know how to apply social, health and church sector strategies in the development of customer work and analysis of the changing operating environment
• know how to use various customer and partner-based working life development methods
• know how to plan a seamless service chain by combining the customer’s social security and services to a customer-oriented and flexible system

Content

• analysis of the current state of citizens’ equality and social justice
• change analysis of the operating environment
• methods of promoting sustainable development in customer work
• customer and partner-based development and innovation methods for services, work methods and practices
• seamless operating models for the service chain

Evaluation scale

0-5