ASP02NK24DIAK Customer-based development (5 cr)
Code: ASP0205A20S-3019
General information
Enrollment
11.10.2023 - 07.04.2024
Timing
02.01.2024 - 05.05.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Campus
- Pieksämäki
- Diak joint implementation
Teaching languages
- Finnish
Seats
0 - 999
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Vesa Vainiomäki
- Taina Heino
Groups
-
Diak
-
E51sosdE51sosd
-
E51sosE51sos
- 10.01.2024 14:00 - 15:00, ASP02/ Vapaaehtoinen opintojakson ohjaustunti
- 24.01.2024 13:00 - 14:00, ASP02/ Vapaaehtoinen opintojakson ohjaustunti
- 22.02.2024 13:00 - 14:00, ASP02/ Vapaaehtoinen opintojakson ohjaustunti
- 14.03.2024 13:00 - 14:00, ASP02/ Vapaaehtoinen opintojakson ohjaustunti
- 28.03.2024 13:00 - 14:00, ASP02/ Vapaaehtoinen opintojakson ohjaustunti
- 17.04.2024 13:00 - 14:00, ASP02/ Vapaaehtoinen opintojakson ohjaustunti
Objective
Students
• know how to renew the thinking patterns and operating methods of the working life in a partner-oriented and innovative manner
• know how to analyse the service production models and organisation of social support, education and care in the society
• know how to apply social, health and church sector strategies in the development of customer work and analysis of the changing operating environment
• know how to use various customer and partner-based working life development methods
• know how to plan a seamless service chain by combining the customer’s social security and services to a customer-oriented and flexible system
Content
• analysis of the current state of citizens’ equality and social justice
• change analysis of the operating environment
• methods of promoting sustainable development in customer work
• customer and partner-based development and innovation methods for services, work methods and practices
• seamless operating models for the service chain
Evaluation scale
0-5