Study Guide

Objective

Students
• are familiar with phenomena related to poverty and underprivileged individuals as well as structures and processes causing marginalisation
• are familiar with the possibilities and challenges of adult and youth social work in preventative, outreach and rehabilitative work
• understand the significance of managing the daily life and promoting inclusion in customer work
• know how to analyse the realisation of human rights as they work with people in various life situations.

Content

• poverty and underprivileged individuals as well as the state of being underprivileged passed down from one generation to the next
• social problems
• structures and processes causing marginalisation
• basis of preventative, outreach and rehabilitative adult and youth social work
• management of daily life and inclusion
• human rights

Evaluation scale

0-5

Objective

Students
• are familiar with phenomena related to poverty and underprivileged individuals as well as structures and processes causing marginalisation
• are familiar with the possibilities and challenges of adult and youth social work in preventative, outreach and rehabilitative work
• understand the significance of managing the daily life and promoting inclusion in customer work
• know how to analyse the realisation of human rights as they work with people in various life situations.

Content

• poverty and underprivileged individuals as well as the state of being underprivileged passed down from one generation to the next
• social problems
• structures and processes causing marginalisation
• basis of preventative, outreach and rehabilitative adult and youth social work
• management of daily life and inclusion
• human rights

Evaluation scale

0-5

Objective

Students
• are familiar with phenomena related to poverty and underprivileged individuals as well as structures and processes causing marginalisation
• are familiar with the possibilities and challenges of adult and youth social work in preventative, outreach and rehabilitative work
• understand the significance of managing the daily life and promoting inclusion in customer work
• know how to analyse the realisation of human rights as they work with people in various life situations.

Content

• poverty and underprivileged individuals as well as the state of being underprivileged passed down from one generation to the next
• social problems
• structures and processes causing marginalisation
• basis of preventative, outreach and rehabilitative adult and youth social work
• management of daily life and inclusion
• human rights

Evaluation scale

0-5

Objective

Students
• are familiar with phenomena related to poverty and underprivileged individuals as well as structures and processes causing marginalisation
• are familiar with the possibilities and challenges of adult and youth social work in preventative, outreach and rehabilitative work
• understand the significance of managing the daily life and promoting inclusion in customer work
• know how to analyse the realisation of human rights as they work with people in various life situations.

Content

• poverty and underprivileged individuals as well as the state of being underprivileged passed down from one generation to the next
• social problems
• structures and processes causing marginalisation
• basis of preventative, outreach and rehabilitative adult and youth social work
• management of daily life and inclusion
• human rights

Evaluation scale

0-5

Objective

Students
• are familiar with phenomena related to poverty and underprivileged individuals as well as structures and processes causing marginalisation
• are familiar with the possibilities and challenges of adult and youth social work in preventative, outreach and rehabilitative work
• understand the significance of managing the daily life and promoting inclusion in customer work
• know how to analyse the realisation of human rights as they work with people in various life situations.

Content

• poverty and underprivileged individuals as well as the state of being underprivileged passed down from one generation to the next
• social problems
• structures and processes causing marginalisation
• basis of preventative, outreach and rehabilitative adult and youth social work
• management of daily life and inclusion
• human rights

Evaluation scale

0-5

Objective

Students
• understand social change work on the level of the society, community and individual
• are familiar with and know how to apply the central legislation guiding and governing adult and youth social work
• are familiar with the significance of social rehabilitation and employment in strengthening the social ability to function and inclusion
• know how to document and assess the process of goal-oriented customer work.

Content

• social change work on the level of the society, community and individual
• process of social change work on the individual level: surveying service needs, planning, execution and assessment
• the basis of social rehabilitation and employment
• systematic and inclusive documentation

Evaluation scale

0-5

Objective

Students
• understand social change work on the level of the society, community and individual
• are familiar with and know how to apply the central legislation guiding and governing adult and youth social work
• are familiar with the significance of social rehabilitation and employment in strengthening the social ability to function and inclusion
• know how to document and assess the process of goal-oriented customer work.

Content

• social change work on the level of the society, community and individual
• process of social change work on the individual level: surveying service needs, planning, execution and assessment
• the basis of social rehabilitation and employment
• systematic and inclusive documentation

Evaluation scale

0-5

Objective

Students
• understand social change work on the level of the society, community and individual
• are familiar with and know how to apply the central legislation guiding and governing adult and youth social work
• are familiar with the significance of social rehabilitation and employment in strengthening the social ability to function and inclusion
• know how to document and assess the process of goal-oriented customer work.

Content

• social change work on the level of the society, community and individual
• process of social change work on the individual level: surveying service needs, planning, execution and assessment
• the basis of social rehabilitation and employment
• systematic and inclusive documentation

Evaluation scale

0-5

Objective

Students
• understand social change work on the level of the society, community and individual
• are familiar with and know how to apply the central legislation guiding and governing adult and youth social work
• are familiar with the significance of social rehabilitation and employment in strengthening the social ability to function and inclusion
• know how to document and assess the process of goal-oriented customer work.

Content

• social change work on the level of the society, community and individual
• process of social change work on the individual level: surveying service needs, planning, execution and assessment
• the basis of social rehabilitation and employment
• systematic and inclusive documentation

Evaluation scale

0-5

Objective

Students
• understand social change work on the level of the society, community and individual
• are familiar with and know how to apply the central legislation guiding and governing adult and youth social work
• are familiar with the significance of social rehabilitation and employment in strengthening the social ability to function and inclusion
• know how to document and assess the process of goal-oriented customer work.

Content

• social change work on the level of the society, community and individual
• process of social change work on the individual level: surveying service needs, planning, execution and assessment
• the basis of social rehabilitation and employment
• systematic and inclusive documentation

Evaluation scale

0-5

Objective

Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills

Content

• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills

Further information

The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)

Evaluation scale

0-5

Objective

Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills

Content

• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills

Further information

The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills

Content

• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills

Further information

The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills

Content

• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills

Further information

The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills

Content

• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills

Further information

The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills

Content

• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills

Further information

The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
- are familiar with the concepts of knowledge and various kinds of knowledge
- know the basis of development work within social, health and church sectors
- know the basics of project work
- know the basic terms and practices of service design and conceptualisation
- identify development objects in a changing working life and their professional competence
- know the basics of research writing and are familiar with research reports as a text type

Content

- concepts and types of knowledge
- data sources, databases and source criticism
- basis of development work within social, health and church sectors
- project work
- service design
- conceptualisation
- data sources, databases and source criticism
- research writing and research reports as a text type

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
- are familiar with the concepts of knowledge and various kinds of knowledge
- know the basis of development work within social, health and church sectors
- know the basics of project work
- know the basic terms and practices of service design and conceptualisation
- identify development objects in a changing working life and their professional competence
- know the basics of research writing and are familiar with research reports as a text type

Content

- concepts and types of knowledge
- data sources, databases and source criticism
- basis of development work within social, health and church sectors
- project work
- service design
- conceptualisation
- data sources, databases and source criticism
- research writing and research reports as a text type

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
- are familiar with the concepts of knowledge and various kinds of knowledge
- know the basis of development work within social, health and church sectors
- know the basics of project work
- know the basic terms and practices of service design and conceptualisation
- identify development objects in a changing working life and their professional competence
- know the basics of research writing and are familiar with research reports as a text type

Content

- concepts and types of knowledge
- data sources, databases and source criticism
- basis of development work within social, health and church sectors
- project work
- service design
- conceptualisation
- data sources, databases and source criticism
- research writing and research reports as a text type

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
- are familiar with the concepts of knowledge and various kinds of knowledge
- know the basis of development work within social, health and church sectors
- know the basics of project work
- know the basic terms and practices of service design and conceptualisation
- identify development objects in a changing working life and their professional competence
- know the basics of research writing and are familiar with research reports as a text type

Content

- concepts and types of knowledge
- data sources, databases and source criticism
- basis of development work within social, health and church sectors
- project work
- service design
- conceptualisation
- data sources, databases and source criticism
- research writing and research reports as a text type

Evaluation scale

0-5

Objective

Students
- are familiar with the concepts of knowledge and various kinds of knowledge
- know the basis of development work within social, health and church sectors
- know the basics of project work
- know the basic terms and practices of service design and conceptualisation
- identify development objects in a changing working life and their professional competence
- know the basics of research writing and are familiar with research reports as a text type

Content

- concepts and types of knowledge
- data sources, databases and source criticism
- basis of development work within social, health and church sectors
- project work
- service design
- conceptualisation
- data sources, databases and source criticism
- research writing and research reports as a text type

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
- understand the significance of customer inclusion in development within social, health and church sectors
- are familiar with the development process phases within social, healthcare and church sectors
- are familiar with various development and impact assessment methods within social, healthcare and church sectors
- know how to retrieve and use information from national and international sources
- identify the ethical questions related to using databases and collecting data
- know how to draft a data collection plan for development work

Content

- customer inclusion in development activities
- the development process, methods and impact assessment
- national and international data sources
- ethical questions related to development as well as good scientific praxis and the basis of open science and research
- data collection plans

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
- understand the significance of customer inclusion in development within social, health and church sectors
- are familiar with the development process phases within social, healthcare and church sectors
- are familiar with various development and impact assessment methods within social, healthcare and church sectors
- know how to retrieve and use information from national and international sources
- identify the ethical questions related to using databases and collecting data
- know how to draft a data collection plan for development work

Content

- customer inclusion in development activities
- the development process, methods and impact assessment
- national and international data sources
- ethical questions related to development as well as good scientific praxis and the basis of open science and research
- data collection plans

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
- understand the significance of customer inclusion in development within social, health and church sectors
- are familiar with the development process phases within social, healthcare and church sectors
- are familiar with various development and impact assessment methods within social, healthcare and church sectors
- know how to retrieve and use information from national and international sources
- identify the ethical questions related to using databases and collecting data
- know how to draft a data collection plan for development work

Content

- customer inclusion in development activities
- the development process, methods and impact assessment
- national and international data sources
- ethical questions related to development as well as good scientific praxis and the basis of open science and research
- data collection plans

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
- understand the significance of customer inclusion in development within social, health and church sectors
- are familiar with the development process phases within social, healthcare and church sectors
- are familiar with various development and impact assessment methods within social, healthcare and church sectors
- know how to retrieve and use information from national and international sources
- identify the ethical questions related to using databases and collecting data
- know how to draft a data collection plan for development work

Content

- customer inclusion in development activities
- the development process, methods and impact assessment
- national and international data sources
- ethical questions related to development as well as good scientific praxis and the basis of open science and research
- data collection plans

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
- understand the significance of customer inclusion in development within social, health and church sectors
- are familiar with the development process phases within social, healthcare and church sectors
- are familiar with various development and impact assessment methods within social, healthcare and church sectors
- know how to retrieve and use information from national and international sources
- identify the ethical questions related to using databases and collecting data
- know how to draft a data collection plan for development work

Content

- customer inclusion in development activities
- the development process, methods and impact assessment
- national and international data sources
- ethical questions related to development as well as good scientific praxis and the basis of open science and research
- data collection plans

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
- understand the significance of customer inclusion in development within social, health and church sectors
- are familiar with the development process phases within social, healthcare and church sectors
- are familiar with various development and impact assessment methods within social, healthcare and church sectors
- know how to retrieve and use information from national and international sources
- identify the ethical questions related to using databases and collecting data
- know how to draft a data collection plan for development work

Content

- customer inclusion in development activities
- the development process, methods and impact assessment
- national and international data sources
- ethical questions related to development as well as good scientific praxis and the basis of open science and research
- data collection plans

Evaluation scale

0-5

Objective

Students
• are familiar with the multi-producer models within service production
• know how to promote partner-based collaboration in work communities and networks
• are familiar with the foundations and good practices of quality and impact of social services
• know how to make decisions in unpredictable work environments and situations
• know how to act as an immediate supervisor
• are familiar with the key labour legislation
• know how to act in a multicultural workplace
• are familiar with the public decision-making system
• are familiar with the significance of sustainable development in the activities of work communities
• know how to influence social decision-making in a goal-oriented manner.

Content

• quality and impact of social services
• immediate supervisor competence
• central labour legislation
• public decision-making system
• sectors and principles of sustainable development
• advocacy methods

Evaluation scale

0-5

Objective

Students
• are familiar with the multi-producer models within service production
• know how to promote partner-based collaboration in work communities and networks
• are familiar with the foundations and good practices of quality and impact of social services
• know how to make decisions in unpredictable work environments and situations
• know how to act as an immediate supervisor
• are familiar with the key labour legislation
• know how to act in a multicultural workplace
• are familiar with the public decision-making system
• are familiar with the significance of sustainable development in the activities of work communities
• know how to influence social decision-making in a goal-oriented manner.

Content

• quality and impact of social services
• immediate supervisor competence
• central labour legislation
• public decision-making system
• sectors and principles of sustainable development
• advocacy methods

Evaluation scale

0-5

Objective

Students
• are familiar with the multi-producer models within service production
• know how to promote partner-based collaboration in work communities and networks
• are familiar with the foundations and good practices of quality and impact of social services
• know how to make decisions in unpredictable work environments and situations
• know how to act as an immediate supervisor
• are familiar with the key labour legislation
• know how to act in a multicultural workplace
• are familiar with the public decision-making system
• are familiar with the significance of sustainable development in the activities of work communities
• know how to influence social decision-making in a goal-oriented manner.

Content

• quality and impact of social services
• immediate supervisor competence
• central labour legislation
• public decision-making system
• sectors and principles of sustainable development
• advocacy methods

Evaluation scale

0-5

Objective

Students
• know how to renew the thinking patterns and operating methods of the working life in a partner-oriented and innovative manner
• know how to analyse the service production models and organisation of social support, education and care in the society
• know how to apply social, health and church sector strategies in the development of customer work and analysis of the changing operating environment
• know how to use various customer and partner-based working life development methods
• know how to plan a seamless service chain by combining the customer’s social security and services to a customer-oriented and flexible system

Content

• analysis of the current state of citizens’ equality and social justice
• change analysis of the operating environment
• methods of promoting sustainable development in customer work
• customer and partner-based development and innovation methods for services, work methods and practices
• seamless operating models for the service chain

Evaluation scale

0-5

Objective

Students
• know how to renew the thinking patterns and operating methods of the working life in a partner-oriented and innovative manner
• know how to analyse the service production models and organisation of social support, education and care in the society
• know how to apply social, health and church sector strategies in the development of customer work and analysis of the changing operating environment
• know how to use various customer and partner-based working life development methods
• know how to plan a seamless service chain by combining the customer’s social security and services to a customer-oriented and flexible system

Content

• analysis of the current state of citizens’ equality and social justice
• change analysis of the operating environment
• methods of promoting sustainable development in customer work
• customer and partner-based development and innovation methods for services, work methods and practices
• seamless operating models for the service chain

Evaluation scale

0-5

Objective

Students
• know how to renew the thinking patterns and operating methods of the working life in a partner-oriented and innovative manner
• know how to analyse the service production models and organisation of social support, education and care in the society
• know how to apply social, health and church sector strategies in the development of customer work and analysis of the changing operating environment
• know how to use various customer and partner-based working life development methods
• know how to plan a seamless service chain by combining the customer’s social security and services to a customer-oriented and flexible system

Content

• analysis of the current state of citizens’ equality and social justice
• change analysis of the operating environment
• methods of promoting sustainable development in customer work
• customer and partner-based development and innovation methods for services, work methods and practices
• seamless operating models for the service chain

Evaluation scale

0-5

Objective

Students
• know how to use and apply digital services to the customer’s needs
• know how to use online counselling in a comprehensive manner to serve citizens
• know how to apply professional interaction and guidance skills in various digital operating environments
• understand the legal regulation and principles of digital services and communication
• know the principles of social media
• know how to use social media in social and/or church work
• are familiar with the current situation of electronic and digital services in the sector and the main characteristics of development
• know how to follow the digital development of social and/or church work as well as develop their own digital competence.

Content

• digital services
• guidance and counselling in digital operating environments
• legal regulation and ethical principles of digital communication
• social media
• digitalisation

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to use and apply digital services to the customer’s needs
• know how to use online counselling in a comprehensive manner to serve citizens
• know how to apply professional interaction and guidance skills in various digital operating environments
• understand the legal regulation and principles of digital services and communication
• know the principles of social media
• know how to use social media in social and/or church work
• are familiar with the current situation of electronic and digital services in the sector and the main characteristics of development
• know how to follow the digital development of social and/or church work as well as develop their own digital competence.

Content

• digital services
• guidance and counselling in digital operating environments
• legal regulation and ethical principles of digital communication
• social media
• digitalisation

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to use and apply digital services to the customer’s needs
• know how to use online counselling in a comprehensive manner to serve citizens
• know how to apply professional interaction and guidance skills in various digital operating environments
• understand the legal regulation and principles of digital services and communication
• know the principles of social media
• know how to use social media in social and/or church work
• are familiar with the current situation of electronic and digital services in the sector and the main characteristics of development
• know how to follow the digital development of social and/or church work as well as develop their own digital competence.

Content

• digital services
• guidance and counselling in digital operating environments
• legal regulation and ethical principles of digital communication
• social media
• digitalisation

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to use and apply digital services to the customer’s needs
• know how to use online counselling in a comprehensive manner to serve citizens
• know how to apply professional interaction and guidance skills in various digital operating environments
• understand the legal regulation and principles of digital services and communication
• know the principles of social media
• know how to use social media in social and/or church work
• are familiar with the current situation of electronic and digital services in the sector and the main characteristics of development
• know how to follow the digital development of social and/or church work as well as develop their own digital competence.

Content

• digital services
• guidance and counselling in digital operating environments
• legal regulation and ethical principles of digital communication
• social media
• digitalisation

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to use and apply digital services to the customer’s needs
• know how to use online counselling in a comprehensive manner to serve citizens
• know how to apply professional interaction and guidance skills in various digital operating environments
• understand the legal regulation and principles of digital services and communication
• know the principles of social media
• know how to use social media in social and/or church work
• are familiar with the current situation of electronic and digital services in the sector and the main characteristics of development
• know how to follow the digital development of social and/or church work as well as develop their own digital competence.

Content

• digital services
• guidance and counselling in digital operating environments
• legal regulation and ethical principles of digital communication
• social media
• digitalisation

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to use and apply digital services to the customer’s needs
• know how to use online counselling in a comprehensive manner to serve citizens
• know how to apply professional interaction and guidance skills in various digital operating environments
• understand the legal regulation and principles of digital services and communication
• know the principles of social media
• know how to use social media in social and/or church work
• are familiar with the current situation of electronic and digital services in the sector and the main characteristics of development
• know how to follow the digital development of social and/or church work as well as develop their own digital competence.

Content

• digital services
• guidance and counselling in digital operating environments
• legal regulation and ethical principles of digital communication
• social media
• digitalisation

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to use and apply digital services to the customer’s needs
• know how to use online counselling in a comprehensive manner to serve citizens
• know how to apply professional interaction and guidance skills in various digital operating environments
• understand the legal regulation and principles of digital services and communication
• know the principles of social media
• know how to use social media in social and/or church work
• are familiar with the current situation of electronic and digital services in the sector and the main characteristics of development
• know how to follow the digital development of social and/or church work as well as develop their own digital competence.

Content

• digital services
• guidance and counselling in digital operating environments
• legal regulation and ethical principles of digital communication
• social media
• digitalisation

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to use and apply digital services to the customer’s needs
• know how to use online counselling in a comprehensive manner to serve citizens
• know how to apply professional interaction and guidance skills in various digital operating environments
• understand the legal regulation and principles of digital services and communication
• know the principles of social media
• know how to use social media in social and/or church work
• are familiar with the current situation of electronic and digital services in the sector and the main characteristics of development
• know how to follow the digital development of social and/or church work as well as develop their own digital competence.

Content

• digital services
• guidance and counselling in digital operating environments
• legal regulation and ethical principles of digital communication
• social media
• digitalisation

Evaluation scale

Hyväksytty/Hylätty

Evaluation scale

Hyväksytty/Hylätty

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know general social alignments, strategies, essential legislation and service system related to domestic violence
• know the prevalence, manifestation and consequences of domestic violence and understand the dynamics related to the phenomena
• can identify, face and act in domestic violence work within the limits of their profession
• understand the relevance of multi-professional cooperation in domestic violence work and can act as a representative of his/her profession in multi-professional work
• can utilise the current research results related to domestic violence for development of professional work.

Content

• general social alignments and strategies related to domestic violence
• essential legislation and service system related to domestic violence
• the dynamics of the phenomenon of domestic violence
• the prevalence and consequences
• identifying, facing and supporting victims and perpetrators
• looking after the safety of victims
• the importance of multi-professional cooperation
• professional and critical reflection

Teaching methods

Oppimistehtävät voi tehdä suomen- tai englanninkielellä.

Learning assignments can be done either in English or in Finnish.

The elective study module is held as an online course. Course info and orientation lecture are in the beginning of the course and are compulsory. There are two webinars and two supervision sessions during the course. They are voluntary, but participation is strongly recommended.

Learning assignments formulate a consecutive entity in terms of their contents and pedagogicy. Each learning assignment has relevant learning material attached.

Location and time

Online studies. All scheduled sessions are held in Zoom.
Attendance to the orientation class is compulsory in order to start the course.

Completion alternatives

Not applicable.

Student workload

The workload is approximately 27 h per credit.

Assessment methods and criteria

Resubmit / pass

Evaluation scale

Hyväksytty/Hylätty

Evaluation scale

0-5

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to use basic first aid skills in social and church work.

Content

• first aid in social and church sector work

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to use basic first aid skills in social and church work.

Content

• first aid in social and church sector work

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to use basic first aid skills in social and church work.

Content

• first aid in social and church sector work

Objective

Students
• know how to use basic first aid skills in social and church work.

Content

• first aid in social and church sector work

Evaluation scale

0-5

Objective

Students
• know how to use basic first aid skills in social and church work.

Content

• first aid in social and church sector work

Objective

Students
• know how to use basic first aid skills in social and church work.

Content

• first aid in social and church sector work

Objective

Students
• know how to identify a need for new services and products within the social, health and church sectors
• know how to develop a project or business concept
• know how to complete project applications within their own field
• are familiar with various business entity types and the procedures related to setting up and running a business
• are familiar with the principles of social entrepreneurship
• are familiar with the financing and assessment principles of projects and business operations are familiar with the communication principles related to projects and business operations
• the basics of quality and supervision of projects and business operations within the social and health sectors
• know how to apply methods of joint development.

Content

• drafting project applications and business plans
• business entity types, entrepreneurship and the basics of setting up a business
• social entrepreneurship
• financing and assessment of projects and business operations
• communication related to projects and entrepreneurship
• presenting project and business concepts
• communication plan
• quality and supervision of projects and businesses within the social and health sectors
• joint development

Evaluation scale

0-5

Objective

Students
• know how to identify a need for new services and products within the social, health and church sectors
• know how to develop a project or business concept
• know how to complete project applications within their own field
• are familiar with various business entity types and the procedures related to setting up and running a business
• are familiar with the principles of social entrepreneurship
• are familiar with the financing and assessment principles of projects and business operations are familiar with the communication principles related to projects and business operations
• the basics of quality and supervision of projects and business operations within the social and health sectors
• know how to apply methods of joint development.

Content

• drafting project applications and business plans
• business entity types, entrepreneurship and the basics of setting up a business
• social entrepreneurship
• financing and assessment of projects and business operations
• communication related to projects and entrepreneurship
• presenting project and business concepts
• communication plan
• quality and supervision of projects and businesses within the social and health sectors
• joint development

Evaluation scale

0-5

Objective

Students
• know how to identify a need for new services and products within the social, health and church sectors
• know how to develop a project or business concept
• know how to complete project applications within their own field
• are familiar with various business entity types and the procedures related to setting up and running a business
• are familiar with the principles of social entrepreneurship
• are familiar with the financing and assessment principles of projects and business operations are familiar with the communication principles related to projects and business operations
• the basics of quality and supervision of projects and business operations within the social and health sectors
• know how to apply methods of joint development.

Content

• drafting project applications and business plans
• business entity types, entrepreneurship and the basics of setting up a business
• social entrepreneurship
• financing and assessment of projects and business operations
• communication related to projects and entrepreneurship
• presenting project and business concepts
• communication plan
• quality and supervision of projects and businesses within the social and health sectors
• joint development

Evaluation scale

0-5

Objective

Students
• know how to identify a need for new services and products within the social, health and church sectors
• know how to develop a project or business concept
• know how to complete project applications within their own field
• are familiar with various business entity types and the procedures related to setting up and running a business
• are familiar with the principles of social entrepreneurship
• are familiar with the financing and assessment principles of projects and business operations are familiar with the communication principles related to projects and business operations
• the basics of quality and supervision of projects and business operations within the social and health sectors
• know how to apply methods of joint development.

Content

• drafting project applications and business plans
• business entity types, entrepreneurship and the basics of setting up a business
• social entrepreneurship
• financing and assessment of projects and business operations
• communication related to projects and entrepreneurship
• presenting project and business concepts
• communication plan
• quality and supervision of projects and businesses within the social and health sectors
• joint development

Evaluation scale

0-5

Objective

Students
• know how to identify a need for new services and products within the social, health and church sectors
• know how to develop a project or business concept
• know how to complete project applications within their own field
• are familiar with various business entity types and the procedures related to setting up and running a business
• are familiar with the principles of social entrepreneurship
• are familiar with the financing and assessment principles of projects and business operations are familiar with the communication principles related to projects and business operations
• the basics of quality and supervision of projects and business operations within the social and health sectors
• know how to apply methods of joint development.

Content

• drafting project applications and business plans
• business entity types, entrepreneurship and the basics of setting up a business
• social entrepreneurship
• financing and assessment of projects and business operations
• communication related to projects and entrepreneurship
• presenting project and business concepts
• communication plan
• quality and supervision of projects and businesses within the social and health sectors
• joint development

Evaluation scale

0-5

Objective

Students
• know how to identify a need for new services and products within the social, health and church sectors
• know how to develop a project or business concept
• know how to complete project applications within their own field
• are familiar with various business entity types and the procedures related to setting up and running a business
• are familiar with the principles of social entrepreneurship
• are familiar with the financing and assessment principles of projects and business operations are familiar with the communication principles related to projects and business operations
• the basics of quality and supervision of projects and business operations within the social and health sectors
• know how to apply methods of joint development.

Content

• drafting project applications and business plans
• business entity types, entrepreneurship and the basics of setting up a business
• social entrepreneurship
• financing and assessment of projects and business operations
• communication related to projects and entrepreneurship
• presenting project and business concepts
• communication plan
• quality and supervision of projects and businesses within the social and health sectors
• joint development

Evaluation scale

0-5

Objective

Students
• know how to apply the central social legislation in a customer-oriented manner
• know how to use a goal-oriented and resource-based work orientation in customer work
• know how to use professional social work methods to support the customer
• are familiar with professional documentation and understand the importance of documentation in customer work
• have knowledge of and adhere to data security and protection as well as practices related to customer safety
• are familiar with practical network-based multi-professional work and know how to work as a member of a multi-professional team
• know how to evaluate services from the point of view of the user and their service needs and identify areas in need of improvement
• know how to act ethically in typical professional situations
• know how to strengthen the customer’s right of self-determination, equality, inclusion and integration in society and describe the possibilities for advocacy within the sector
• know how to identify situations causing value conflicts in customer work
• know how to identify the consequences and impacts of social work activities from the viewpoint of the realisation of social justice

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to apply the central social legislation in a customer-oriented manner
• know how to use a goal-oriented and resource-based work orientation in customer work
• know how to use professional social work methods to support the customer
• are familiar with professional documentation and understand the importance of documentation in customer work
• have knowledge of and adhere to data security and protection as well as practices related to customer safety
• are familiar with practical network-based multi-professional work and know how to work as a member of a multi-professional team
• know how to evaluate services from the point of view of the user and their service needs and identify areas in need of improvement
• know how to act ethically in typical professional situations
• know how to strengthen the customer’s right of self-determination, equality, inclusion and integration in society and describe the possibilities for advocacy within the sector
• know how to identify situations causing value conflicts in customer work
• know how to identify the consequences and impacts of social work activities from the viewpoint of the realisation of social justice

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to apply the central social legislation in a customer-oriented manner
• know how to use a goal-oriented and resource-based work orientation in customer work
• know how to use professional social work methods to support the customer
• are familiar with professional documentation and understand the importance of documentation in customer work
• have knowledge of and adhere to data security and protection as well as practices related to customer safety
• are familiar with practical network-based multi-professional work and know how to work as a member of a multi-professional team
• know how to evaluate services from the point of view of the user and their service needs and identify areas in need of improvement
• know how to act ethically in typical professional situations
• know how to strengthen the customer’s right of self-determination, equality, inclusion and integration in society and describe the possibilities for advocacy within the sector
• know how to identify situations causing value conflicts in customer work
• know how to identify the consequences and impacts of social work activities from the viewpoint of the realisation of social justice

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to apply the central social legislation in a customer-oriented manner
• know how to use a goal-oriented and resource-based work orientation in customer work
• know how to use professional social work methods to support the customer
• are familiar with professional documentation and understand the importance of documentation in customer work
• have knowledge of and adhere to data security and protection as well as practices related to customer safety
• are familiar with practical network-based multi-professional work and know how to work as a member of a multi-professional team
• know how to evaluate services from the point of view of the user and their service needs and identify areas in need of improvement
• know how to act ethically in typical professional situations
• know how to strengthen the customer’s right of self-determination, equality, inclusion and integration in society and describe the possibilities for advocacy within the sector
• know how to identify situations causing value conflicts in customer work
• know how to identify the consequences and impacts of social work activities from the viewpoint of the realisation of social justice

Evaluation scale

0-5

Objective

Students
• know how to apply the central social legislation in a customer-oriented manner
• know how to use a goal-oriented and resource-based work orientation in customer work
• know how to use professional social work methods to support the customer
• are familiar with professional documentation and understand the importance of documentation in customer work
• have knowledge of and adhere to data security and protection as well as practices related to customer safety
• are familiar with practical network-based multi-professional work and know how to work as a member of a multi-professional team
• know how to evaluate services from the point of view of the user and their service needs and identify areas in need of improvement
• know how to act ethically in typical professional situations
• know how to strengthen the customer’s right of self-determination, equality, inclusion and integration in society and describe the possibilities for advocacy within the sector
• know how to identify situations causing value conflicts in customer work
• know how to identify the consequences and impacts of social work activities from the viewpoint of the realisation of social justice

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to apply the central social legislation in a customer-oriented manner
• know how to use a goal-oriented and resource-based work orientation in customer work
• know how to use professional social work methods to support the customer
• are familiar with professional documentation and understand the importance of documentation in customer work
• have knowledge of and adhere to data security and protection as well as practices related to customer safety
• are familiar with practical network-based multi-professional work and know how to work as a member of a multi-professional team
• know how to evaluate services from the point of view of the user and their service needs and identify areas in need of improvement
• know how to act ethically in typical professional situations
• know how to strengthen the customer’s right of self-determination, equality, inclusion and integration in society and describe the possibilities for advocacy within the sector
• know how to identify situations causing value conflicts in customer work
• know how to identify the consequences and impacts of social work activities from the viewpoint of the realisation of social justice

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to assess their professional growth phase and set development challenges for their professional growth
• know how to reflect on their professional identity and actions as a professional in social work
• know how to assess their activities and the basis of their professional actions in relation to the underlying thinking patterns and operating models as well as the social big picture including an evaluative and conscious development of activities together with other actors
• understand the value-laden nature of social work and know how to reflect on their own dependencies.

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to assess their professional growth phase and set development challenges for their professional growth
• know how to reflect on their professional identity and actions as a professional in social work
• know how to assess their activities and the basis of their professional actions in relation to the underlying thinking patterns and operating models as well as the social big picture including an evaluative and conscious development of activities together with other actors
• understand the value-laden nature of social work and know how to reflect on their own dependencies.

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to assess their professional growth phase and set development challenges for their professional growth
• know how to reflect on their professional identity and actions as a professional in social work
• know how to assess their activities and the basis of their professional actions in relation to the underlying thinking patterns and operating models as well as the social big picture including an evaluative and conscious development of activities together with other actors
• understand the value-laden nature of social work and know how to reflect on their own dependencies.

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to assess their professional growth phase and set development challenges for their professional growth
• know how to reflect on their professional identity and actions as a professional in social work
• know how to assess their activities and the basis of their professional actions in relation to the underlying thinking patterns and operating models as well as the social big picture including an evaluative and conscious development of activities together with other actors
• understand the value-laden nature of social work and know how to reflect on their own dependencies.

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• know how to assess their professional growth phase and set development challenges for their professional growth
• know how to reflect on their professional identity and actions as a professional in social work
• know how to assess their activities and the basis of their professional actions in relation to the underlying thinking patterns and operating models as well as the social big picture including an evaluative and conscious development of activities together with other actors
• understand the value-laden nature of social work and know how to reflect on their own dependencies.

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• use professional methods in work with customers
• know how to work as a member of a multidisciplinary team in diverse and multicultural settings
• are familiar with professional documentation and understand the importance of documentation in customer work
• have knowledge of and adhere to data security and protection as well as practices related to customer safety
• evaluate services from the point of view of the user and their service needs and identify areas in need of improvement
• support participation, equality and social integration and participate in discourse relating to their field
• adhere to ethical principles in work with customers and in workplace settings
• identify situations involving value conflicts in work with customers
• apply the values and ethical principles of the social services field in work with customers
• promote social justice in work with customers

Objectives of work placement for gaining the competence of licensed social service professional (sosionomi) within early childhood education

Students
• know how to plan, implement, evaluate and develop activities for children and groups of children
• know how to support children’s inclusion and characteristic way of operating (playing)
• know how to use professional methods in supporting children and families in diverse and multicultural settings
• know how to strengthen the educational collaboration
• have knowledge of and adhere to data security and protection as well as practices related to customer safety
• have knowledge of the parties of day care and early childhood education and recognise the role of network-based and multi-professional work in practice
• know how to work as a member of a multi-professional team in diverse and multicultural settings
• know how to work in their chosen setting with a goal-oriented and reflective approach.

Evaluation scale

Hyväksytty/Hylätty

Objective

Students
• use professional methods in work with customers
• know how to work as a member of a multidisciplinary team in diverse and multicultural settings
• are familiar with professional documentation and understand the importance of documentation in customer work
• have knowledge of and adhere to data security and protection as well as practices related to customer safety
• evaluate services from the point of view of the user and their service needs and identify areas in need of improvement
• support participation, equality and social integration and participate in discourse relating to their field
• adhere to ethical principles in work with customers and in workplace settings
• identify situations involving value conflicts in work with customers
• apply the values and ethical principles of the social services field in work with customers
• promote social justice in work with customers

Objectives of work placement for gaining the competence of licensed social service professional (sosionomi) within early childhood education

Students
• know how to plan, implement, evaluate and develop activities for children and groups of children
• know how to support children’s inclusion and characteristic way of operating (playing)
• know how to use professional methods in supporting children and families in diverse and multicultural settings
• know how to strengthen the educational collaboration
• have knowledge of and adhere to data security and protection as well as practices related to customer safety
• have knowledge of the parties of day care and early childhood education and recognise the role of network-based and multi-professional work in practice
• know how to work as a member of a multi-professional team in diverse and multicultural settings
• know how to work in their chosen setting with a goal-oriented and reflective approach.

Evaluation scale

Hyväksytty/Hylätty