AKE03VK26AVOIN Encounters and professional interaction (5cr)
Code: AKE0305A25S-3013
General information
- Enrollment
- 04.08.2025 - 05.08.2025
- Registration for the implementation has ended.
- Timing
- 01.01.2026 - 31.07.2026
- The implementation has not yet started.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 0 cr
- Virtual portion
- 5 cr
- Mode of delivery
- Distance learning
- Unit
- Sosiaali- ja kirkonala
- Campus
- Online campus
- Teaching languages
- Finnish
- Seats
- 0 - 65
- Degree programmes
- BA of Social Services
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
- BA of Social Services, Christian Early Childhood Education and Care
- Teachers
- Sanna-Maija Kohonen
- Virtuaalilehtori 2 Sosiaaliala
- Course
- AKE0305A25S
Unfortunately, no reservations were found for the realization AKE03VK26AVOIN Encounters and professional interaction AKE0305A25S-3013. It's possible that the reservations have not yet been published or that the realization is intended to be completed independently.
Evaluation scale
0-5
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• understand the customer’s diversity and life experiences as the basis for interaction and actions
• know the basics of language awareness and simplified language
• know how to consider safety in challenging customer situations
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• professional people skills and dialogue in customer work
• ethical principles in interactions and customer work
• sensitivity in interactions
• basics of simplified language in social customer work
• language skills
• group activities and dialogue in a group
• basics of occupational safety, anticipation and prevention in challenging customer situations
• professional reflection skills