AKE03VK26AVOIN Encounters and professional interaction (5cr)
Code: AKE0305A25S-3013
General information
- Timing
- 06.04.2026 - 10.05.2026
- The implementation has not yet started.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 0 cr
- Virtual portion
- 5 cr
- Mode of delivery
- Distance learning
- Unit
- Sosiaali- ja kirkonala
- Campus
- Online campus
- Teaching languages
- Finnish
- Seats
- 0 - 65
- Degree programmes
- BA of Social Services
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
- BA of Social Services, Christian Early Childhood Education and Care
- Teachers
- Sanna-Maija Kohonen
- Mico Ylimäki
- Sampo Sivula
- Course
- AKE0305A25S
Realization has 4 reservations. Total duration of reservations is 6 h 30 min.
| Time | Topic | Location |
|---|---|---|
|
Wed 08.04.2026 time 15:00 - 17:30 (2 h 30 min) |
AKE03/ Aloitus ja opetus |
Zoom
|
|
Wed 22.04.2026 time 15:00 - 17:30 (2 h 30 min) |
AKE03/ Opetus ja ohjaus |
Zoom
|
|
Wed 29.04.2026 time 08:00 - 08:45 (0 h 45 min) |
AKE03/ Tehtävän palautus |
tehtävän palautus ke 29.4.
|
|
Wed 06.05.2026 time 08:00 - 08:45 (0 h 45 min) |
AKE03/ Tehtävän palautus |
tehtävän palautus ke 6.5
|
Evaluation scale
0-5
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• understand the customer’s diversity and life experiences as the basis for interaction and actions
• know the basics of language awareness and simplified language
• know how to consider safety in challenging customer situations
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• professional people skills and dialogue in customer work
• ethical principles in interactions and customer work
• sensitivity in interactions
• basics of simplified language in social customer work
• language skills
• group activities and dialogue in a group
• basics of occupational safety, anticipation and prevention in challenging customer situations
• professional reflection skills