ASP02NS24DIAK Customer-based development (5 cr)
Code: ASP0205A20S-3020
General information
Enrollment
01.03.2024 - 03.11.2024
Timing
12.08.2024 - 08.12.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Campus
Diak joint implementation
Teaching languages
- Finnish
Seats
0 - 666
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Severi Saihomaa
- Mika Alavaikko
Groups
-
F52sos
-
F52sosd
-
A52sosv
-
Diak
-
I52sosd
-
HKI-S23sosvaka
-
A52sosn
-
A52sos
-
A52sosd
- 22.08.2024 10:00 - 11:00, ASP02/ Ohjaus
- 02.09.2024 12:45 - 13:45, ASP02/ Ohjaus
- 25.09.2024 14:00 - 15:00, ASP02/ Ohjaus
- 22.10.2024 13:00 - 14:00, ASP02/ Ohjaus
- 07.11.2024 14:15 - 15:15, ASP02/ Ohjaus
- 22.11.2024 14:30 - 15:30, ASP02/ Ohjaus
- 25.11.2024 15:00 - 16:00, ASP02/ Ohjaus
- 04.12.2024 14:00 - 15:00, ASP02/ Ohjaus
Objective
Students
• know how to renew the thinking patterns and operating methods of the working life in a partner-oriented and innovative manner
• know how to analyse the service production models and organisation of social support, education and care in the society
• know how to apply social, health and church sector strategies in the development of customer work and analysis of the changing operating environment
• know how to use various customer and partner-based working life development methods
• know how to plan a seamless service chain by combining the customer’s social security and services to a customer-oriented and flexible system
Content
• analysis of the current state of citizens’ equality and social justice
• change analysis of the operating environment
• methods of promoting sustainable development in customer work
• customer and partner-based development and innovation methods for services, work methods and practices
• seamless operating models for the service chain
Evaluation scale
0-5