ATI03MS24HKI Client service and ethics (5 cr)
Code: ATI0305A19H-3006
General information
Enrollment
01.03.2024 - 18.03.2024
Timing
19.08.2024 - 06.10.2024
Number of ECTS credits allocated
5 op
Virtual portion
2 op
Mode of delivery
60 % Contact teaching, 40 % Distance learning
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 333
Degree programmes
- BA in Humanities, Interpreting in Sign Language and Alternative and Augmentative Communication
Teachers
- Tiia Oldenburg
- Virpi Thurén
Groups
-
HKI-S23vip
- 19.08.2024 08:30 - 10:00, ATI03 Opintojakson aloitus
- 20.08.2024 12:30 - 15:00, ATI03 Tulkin etiikka ja ammattisäännöstö
- 21.08.2024 09:15 - 11:45, ATI03 Puhevammaisten tulkin etiikka ja rooli
- 27.08.2024 12:30 - 15:45, ATI03 Eettinen havainnointi ja päätöksenteko
- 29.08.2024 12:30 - 15:00, ATI03 Kommunikaatio-ohjaajan etiikka ja rooli
- 03.09.2024 10:00 - 11:00, ATI03 Etäohjaus (vapaaehtoinen)
- 24.09.2024 12:30 - 15:45, ATI03 Haastavasti käyttäytyvän asiakkaan kohtaaminen
- 02.10.2024 12:30 - 15:45, ATI03 Postereiden esittely
- 04.10.2024 09:15 - 11:45, ATI03 Verkkotentti
- 04.10.2024 12:30 - 15:45, ATI03 Postereiden esittely
Objective
Students will be able to
- analyse client service situations from the ethical perspective
- identify interpreters’ codes of conduct and teachers’ ethical standards
- describe differences between the roles of different professional actors
- work with different types of clients
- work in different types of client service settings
Content
- ethical observation and decision-making
- ethics for interpreters and communication instructors
- roles
- client service
- internal entrepreneurship
Evaluation scale
0-5