Study Guide

Objective

Students
• know how to take a culture-sensitive and anti-racist approach to customer work
• know how to apply key legislation concerning the workplace
• know how to assess services from the perspective of a person in a minority position, identify development challenges and propose solutions
• know how to reinforce the social inclusion, equality and integration of persons in minority positions
• know how to communicate and document in a professional and inclusive manner
• know how to work ethically as a member of a multi-professional team in diverse and multicultural settings
• know how to identify discriminatory social structures and practices and participate in discourse relating to their field
• have knowledge of and adhere to data security and protection as well as practices related to customer safety
• know how to reflect on their professional growth, professional identity and actions as a professional in social work
• know how to reflect on their values and understand how they impact their professionalism
• consider their professionalism from the perspective of occupational and personal wellbeing