Study Guide

Objective

Students
• recognise unpredictability and constant change as a resource of a work community
• are familiar with the significance of sustainable development and diversity in the practices of work communities
• are familiar with the concepts, foundations and good practices of quality and impact of social services
• are familiar with the operators influencing the strategy work of municipals and wellbeing services counties and other decision-making and their objectives
• understand the principles of advocacy work
• are familiar with the key labour legislation
• understand the basic principles of first-level management

Content

• unpredictability and constant change
• sustainable development and diversity
• quality and impact of social services
• strategy work and decision-making
• advocacy work
• central labour legislation
• first-level management skills