AKE01VS22AVOIN Encounters and professional interaction (5 cr)
Code: AKE0105A20S-3024
General information
Enrollment
01.01.2022 - 02.01.2022
Timing
07.11.2022 - 09.12.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 60
Degree programmes
- BA of Social Services
Teachers
- Jaana Rintala
- Sampo Sivula
Groups
-
A53sosvakaAVOIN
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty