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ATI03MS23HKI Client service and ethics (5 cr)

Code: ATI0305A19H-3005

General information


Enrollment

01.03.2023 - 19.03.2023

Timing

21.08.2023 - 08.10.2023

Number of ECTS credits allocated

5 op

Virtual portion

2 op

Mode of delivery

60 % Contact teaching, 40 % Distance learning

Campus

Helsinki

Teaching languages

  • Finnish

Seats

0 - 333

Degree programmes

  • BA in Humanities, Sign Language and Interpreting

Teachers

  • Sonja Heinonen
  • Virpi Thurén

Groups

  • G53vip

Objective

Students will be able to
- analyse client service situations from the ethical perspective
- identify interpreters’ codes of conduct and teachers’ ethical standards
- describe differences between the roles of different professional actors
- work with different types of clients
- work in different types of client service settings

Content

- ethical observation and decision-making
- ethics for interpreters and communication instructors
- roles
- client service
- internal entrepreneurship

Evaluation scale

0-5