SOS01MS23HKI-SOSKIR Methods of customer work (5 cr)
Code: SOS0105A20S-3028
General information
Enrollment
01.03.2023 - 19.03.2023
Timing
28.08.2023 - 17.11.2023
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 333
Degree programmes
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Tiina Lintunen
- Tarja Isomäki
- Susanna Tanskanen
- Marianne Neuvonen
Groups
-
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-
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- 28.08.2023 08:30 - 11:00, SOS01 / Aloitusluento
- 28.08.2023 12:00 - 16:00, SOS01 / Luento 2
- 31.08.2023 12:30 - 15:30, SOS01 / Luento 3
- 20.09.2023 08:30 - 11:30, SOS01 / Luento 4
- 21.09.2023 08:30 - 11:30, SOS01 / Luento ja harjoitteet 5, A-ryhmä
- 21.09.2023 12:30 - 15:30, SOS01 / Luento ja harjoitteet 5, B-ryhmä
- 12.10.2023 09:00 - 10:30, SOS01 / Luento 6
- 25.10.2023 08:30 - 11:00, SOS01 / Luento ja harjoitteet 7, ryhmä A
- 25.10.2023 12:00 - 14:30, SOS01 / Luento ja harjoitteet 7, B-ryhmä
- 27.10.2023 08:30 - 15:30, SOS01/ Tiimityöskentely
- 14.11.2023 08:30 - 11:00, SOS01 harjoite tiimityöskentelynä ks.ohjeistus Diaklesta
- 14.11.2023 12:00 - 14:30, SOS01 harjoite tiimityöskentelynä ks.ohjeistus Diaklesta
- 15.11.2023 08:30 - 14:00, SOS01 / Leffaseminaari
Objective
Students
• are familiar with and know how to apply various work orientations and customer work methods within social work
• know how to use methods of social guidance, service counselling, psychosocial work and teamwork as well as communal and empowering methods in supporting individuals, families, groups and communities in various life stages and situations
• know how to act to strengthen human rights and inclusion in social customer work.
Content
• theoretical background of work orientations and methods in social customer work
• methods of social guidance, service counselling, psychosocial work, team management and communal and empowering customer work in the social sector
• inclusion-promoting methods in customer work
• resource-based methods in customer work
Evaluation scale
Hyväksytty/Hylätty