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AKE01VS23HKI-SOS Encounters and professional interaction (5 cr)

Code: AKE0105A20S-3031

General information


Enrollment

01.03.2023 - 19.03.2023

Timing

28.08.2023 - 06.10.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages

  • Finnish

Seats

0 - 60

Degree programmes

  • BA of Social Services

Teachers

  • Sanna-Maija Kohonen
  • Sampo Sivula
  • Mika Alavaikko

Groups

  • HKI-S23sos

Objective

Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills

Content

• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills

Further information

The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)

Evaluation scale

Hyväksytty/Hylätty