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SOS01VS23HKI-SOS Methods of customer work (5 cr)

Code: SOS0105A20S-3029

General information


Enrollment

01.03.2023 - 19.03.2023

Timing

02.10.2023 - 15.12.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages

  • Finnish

Seats

0 - 60

Degree programmes

  • BA of Social Services

Teachers

  • Jaana Rintala
  • Tarja Isomäki

Groups

  • HKI-S23sos
  • 21.11.2023 08:30 - 11:30, SOS01 / Luento
  • 21.11.2023 12:30 - 15:30, SOS01 / Luento
  • 01.12.2023 09:00 - 10:30, SOS01 / Tallenneharjoitteen teko ryhmässä (SOS01 tentti)
  • 05.12.2023 09:00 - 12:00, SOS01 / Verkkotentti
  • 13.12.2023 09:00 - 16:00, SOS01 / Seminaari

Objective

Students
• are familiar with and know how to apply various work orientations and customer work methods within social work
• know how to use methods of social guidance, service counselling, psychosocial work and teamwork as well as communal and empowering methods in supporting individuals, families, groups and communities in various life stages and situations
• know how to act to strengthen human rights and inclusion in social customer work.

Content

• theoretical background of work orientations and methods in social customer work
• methods of social guidance, service counselling, psychosocial work, team management and communal and empowering customer work in the social sector
• inclusion-promoting methods in customer work
• resource-based methods in customer work

Evaluation scale

Hyväksytty/Hylätty