SOS01VK24AVOIN Methods of customer work (5 cr)
Code: SOS0105A20S-3030
General information
Enrollment
11.10.2023 - 29.10.2023
Timing
29.01.2024 - 21.04.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 60
Degree programmes
- BA of Social Services
Teachers
- Tiina Lintunen
- Jaana Rintala
Groups
-
HKI-S23sosvakaAVOIN
- 31.01.2024 15:00 - 17:30, SOS01 / Luento
- 06.03.2024 15:00 - 17:30, SOS01 / Luento
- 13.03.2024 15:00 - 18:00, SOS01 / Luento
- 03.04.2024 16:00 - 18:00, SOS01 / Luento
Objective
Students
• are familiar with and know how to apply various work orientations and customer work methods within social work
• know how to use methods of social guidance, service counselling, psychosocial work and teamwork as well as communal and empowering methods in supporting individuals, families, groups and communities in various life stages and situations
• know how to act to strengthen human rights and inclusion in social customer work.
Content
• theoretical background of work orientations and methods in social customer work
• methods of social guidance, service counselling, psychosocial work, team management and communal and empowering customer work in the social sector
• inclusion-promoting methods in customer work
• resource-based methods in customer work
Evaluation scale
Hyväksytty/Hylätty