SOS01PK24HKI-SOSKIR Methods of customer work (5 cr)
Code: SOS0105A20S-3031
General information
Enrollment
11.10.2023 - 29.10.2023
Timing
29.01.2024 - 21.04.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 333
Degree programmes
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Tarja Isomäki
- Susanna Tanskanen
- Marianne Neuvonen
Groups
-
HKI-S23sosd
-
HKI-S23sosn
- 31.01.2024 09:00 - 11:15, SOS01 / Orientaatio
- 01.02.2024 09:00 - 14:00, SOS01 / Ohjaajana ryhmässä
- 02.02.2024 09:00 - 12:00, SOS01 / Voimavaralähtöinen työskentely
- 05.02.2024 08:30 - 11:00, SOS01 / Sosiaali- ja palveluohjaus I: palveluneuvonta, A-ryhmä
- 05.02.2024 12:00 - 14:30, SOS01 / Sosiaali- ja palveluohjaus I: palveluneuvonta, B-ryhmä
- 13.02.2024 12:00 - 15:00, SOS01 / Voimavaralähtöinen työskentely II
- 01.03.2024 08:30 - 11:30, SOS01 / Sosiaali- ja palveluohjaus II: palvelutarpeen arviointi, B-ryhmä
- 01.03.2024 12:30 - 15:30, SOS01 / Sosiaali- ja palveluohjaus II: palvelutarpeen arviointi, A-ryhmä
- 06.03.2024 09:30 - 11:00, SOS01 / Luento
- 15.03.2024 08:30 - 11:30, SOS01 / Puheeksiotto, harjoitteet A-ryhmä
- 15.03.2024 12:30 - 15:30, SOS01 / Puheeksiotto, harjoitteet B-ryhmä
- 16.04.2024 09:00 - 14:30, SOS01 / Leffaseminaari
Objective
Students
• are familiar with and know how to apply various work orientations and customer work methods within social work
• know how to use methods of social guidance, service counselling, psychosocial work and teamwork as well as communal and empowering methods in supporting individuals, families, groups and communities in various life stages and situations
• know how to act to strengthen human rights and inclusion in social customer work.
Content
• theoretical background of work orientations and methods in social customer work
• methods of social guidance, service counselling, psychosocial work, team management and communal and empowering customer work in the social sector
• inclusion-promoting methods in customer work
• resource-based methods in customer work
Evaluation scale
Hyväksytty/Hylätty