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SOS01PK24HKI-SOSKIR Methods of customer work (5 cr)

Code: SOS0105A20S-3031

General information


Enrollment

11.10.2023 - 29.10.2023

Timing

29.01.2024 - 21.04.2024

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages

  • Finnish

Seats

0 - 333

Degree programmes

  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work

Teachers

  • Tarja Isomäki
  • Susanna Tanskanen
  • Marianne Neuvonen

Groups

  • HKI-S23sosd
  • HKI-S23sosn
  • 31.01.2024 09:00 - 11:15, SOS01 / Orientaatio
  • 01.02.2024 09:00 - 14:00, SOS01 / Ohjaajana ryhmässä
  • 02.02.2024 09:00 - 12:00, SOS01 / Voimavaralähtöinen työskentely
  • 05.02.2024 08:30 - 11:00, SOS01 / Sosiaali- ja palveluohjaus I: palveluneuvonta, A-ryhmä
  • 05.02.2024 12:00 - 14:30, SOS01 / Sosiaali- ja palveluohjaus I: palveluneuvonta, B-ryhmä
  • 13.02.2024 12:00 - 15:00, SOS01 / Voimavaralähtöinen työskentely II
  • 01.03.2024 08:30 - 11:30, SOS01 / Sosiaali- ja palveluohjaus II: palvelutarpeen arviointi, B-ryhmä
  • 01.03.2024 12:30 - 15:30, SOS01 / Sosiaali- ja palveluohjaus II: palvelutarpeen arviointi, A-ryhmä
  • 06.03.2024 09:30 - 11:00, SOS01 / Luento
  • 15.03.2024 08:30 - 11:30, SOS01 / Puheeksiotto, harjoitteet A-ryhmä
  • 15.03.2024 12:30 - 15:30, SOS01 / Puheeksiotto, harjoitteet B-ryhmä
  • 16.04.2024 09:00 - 14:30, SOS01 / Leffaseminaari

Objective

Students
• are familiar with and know how to apply various work orientations and customer work methods within social work
• know how to use methods of social guidance, service counselling, psychosocial work and teamwork as well as communal and empowering methods in supporting individuals, families, groups and communities in various life stages and situations
• know how to act to strengthen human rights and inclusion in social customer work.

Content

• theoretical background of work orientations and methods in social customer work
• methods of social guidance, service counselling, psychosocial work, team management and communal and empowering customer work in the social sector
• inclusion-promoting methods in customer work
• resource-based methods in customer work

Evaluation scale

Hyväksytty/Hylätty