ASP02PK24HKI-SOS Customer-based development (5 cr)
Code: ASP0205A20S-3017
General information
Enrollment
11.10.2023 - 29.10.2023
Timing
05.02.2024 - 31.03.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Campus
Helsinki
Teaching languages
- Finnish
Degree programmes
- BA of Social Services
Teachers
- Heini Kapanen
- Mika Alavaikko
Groups
-
A51sosA51sos
- 06.02.2024 08:30 - 10:00, ASP02/ Orientaatioluento
- 16.02.2024 11:45 - 14:00, ASP02/ Luento- ja pienryhmätyöskentely
- 16.02.2024 14:15 - 16:30, ASP02/ Luento- ja pienryhmätyöskentely
- 20.02.2024 15:00 - 15:45, ASP02/ Oppimistehtävän ohjaus
- 23.02.2024 09:00 - 09:45, ASP02/ Oppimistehtävän ohjaus
- 26.02.2024 13:00 - 13:45, ASP02/ Oppimistehtävän ohjaus
- 27.02.2024 09:00 - 09:45, ASP02/ Oppimistehtävän ohjaus
- 29.02.2024 12:00 - 12:45, ASP02/ Oppimistehtävän ohjaus
- 28.03.2024 10:30 - 15:30, ASP02/ Loppuseminaari
Objective
Students
• know how to renew the thinking patterns and operating methods of the working life in a partner-oriented and innovative manner
• know how to analyse the service production models and organisation of social support, education and care in the society
• know how to apply social, health and church sector strategies in the development of customer work and analysis of the changing operating environment
• know how to use various customer and partner-based working life development methods
• know how to plan a seamless service chain by combining the customer’s social security and services to a customer-oriented and flexible system
Content
• analysis of the current state of citizens’ equality and social justice
• change analysis of the operating environment
• methods of promoting sustainable development in customer work
• customer and partner-based development and innovation methods for services, work methods and practices
• seamless operating models for the service chain
Evaluation scale
0-5