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HOA01NS24DIAK Management and entrepreneurship (3 cr)

Code: HOA0103A20S-3013

General information


Enrollment

01.03.2024 - 17.11.2024

Timing

05.08.2024 - 08.12.2024

Number of ECTS credits allocated

3 op

Virtual portion

3 op

Mode of delivery

Distance learning

Campus

Diak joint implementation

Teaching languages

  • Finnish

Seats

0 - 333

Degree programmes

  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing

Teachers

  • Sini Hiltunen
  • Pia Tauriainen

Groups

  • A52th
  • A52sh
  • Diak
  • A52shd
  • I52shd

Objective

Students
- understand the significance of customer relationship management in management and promoting the quality of care and services
- understand the significance of developing the key healthcare organisational structures and management principles in promoting health and social justice
- understand the significance of nursing management in the activities of the work community and team and promotion of care and quality
- understand their responsibility for managing themselves and developing their work-life skills
- identify their role in specialist and immediate supervisor tasks
- understand the basics of entrepreneurship in healthcare and its significance as part of the social service system

Content

- customer relationship management, health benefit models, quality of services and care
- healthcare organisational structures, management systems, differences in management theories and practices
- the role and task of a manager in nursing
- work-life skills: immediate supervisors and work community skills, management of oneself and personal competence, collegiality, giving and receiving feedback, cost-awareness and financial activities
- immediate supervisory work, customer care coordination, prioritising and resourcing work tasks, patient classification
- entrepreneurship as a nurse

Evaluation scale

Hyväksytty/Hylätty