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SOS01VK25AVOIN Methods of customer work (5cr)

Code: SOS0105A20S-3036

General information


Timing
27.01.2025 - 18.04.2025
Implementation has ended.
Number of ECTS credits allocated
5 cr
Local portion
0 cr
Virtual portion
5 cr
Mode of delivery
Distance learning
Unit
Sosiaali- ja kirkonala
Campus
Helsinki
Teaching languages
Finnish
Seats
0 - 60
Degree programmes
BA of Social Services
BA of Social Services, Diaconal Work
BA of Social Services, Christian Youth Work
BA of Social Services, Christian Early Childhood Education and Care
Teachers
Tiina Lintunen
Jaana Rintala
Course
SOS0105A20S

Realization has 4 reservations. Total duration of reservations is 11 h 0 min.

Time Topic Location
Tue 28.01.2025 time 15:00 - 17:30
(2 h 30 min)
SOS01 / Luento
Zoom
Tue 04.03.2025 time 15:00 - 17:30
(2 h 30 min)
SOS01 / Luento
Zoom
Tue 11.03.2025 time 15:00 - 18:00
(3 h 0 min)
SOS01 / Luento
Zoom
Tue 01.04.2025 time 15:00 - 18:00
(3 h 0 min)
SOS01 / Luento
Zoom
Changes to reservations may be possible.

Evaluation scale

0-5

Objective

Students
• are familiar with and know how to apply various work orientations and customer work methods within social work
• know how to use methods of social guidance, service counselling, psychosocial work and teamwork as well as communal and empowering methods in supporting individuals, families, groups and communities in various life stages and situations
• know how to act to strengthen human rights and inclusion in social customer work.

Content

• theoretical background of work orientations and methods in social customer work
• methods of social guidance, service counselling, psychosocial work, team management and communal and empowering customer work in the social sector
• inclusion-promoting methods in customer work
• resource-based methods in customer work

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