Service design competence (5cr)
Code: PMO0005E21S-3002
General information
- Enrollment
- 02.12.2021 - 31.12.2021
- Registration for the implementation has ended.
- Timing
- 23.08.2022 - 03.10.2022
- Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 0 cr
- Virtual portion
- 5 cr
- Mode of delivery
- Distance learning
- Unit
- EDUCATION
- Campus
- Diak joint implementation
- Teaching languages
- Finnish
- Seats
- 0 - 11
- Degree programmes
- Multidisciplinary competencies in developing digital health and social care services, specialisation education
- Teachers
- Jari Helminen
- Course
- PMO0005E21S
Unfortunately, no reservations were found for the realization Service design competence PMO0005E21S-3002. It's possible that the reservations have not yet been published or that the realization is intended to be completed independently.
Evaluation scale
0-5
Objective
Service design increases the participants' willingness and skills to develop public, private and third sector social welfare and health care services to be more human-oriented and effective. The education module in service design includes: principles of service design, work methods, key tools and methods. The education involves working on real-life development challenges of working life by applying the service design process. The education provides skills for entrepreneurship-like activities and business development.
After studying service design, students are experts in their multidisciplinary roles and are able to
• name the principles of the service design process
• use the tools and methods of service design in the development of working life
• plan, implement and evaluate service design
• in multidisciplinary teams and bring their own competence to co-creation
• apply the possibilities of service design in the development of business activities
Content
Palvelumuotoilu lisää osallistujien halua ja taitoa kehittää julkisia, yksityisiä ja kolmannen sektorin hyvinvointi- ja sote-palveluita ihmislähtöisemmiksi sekä vaikuttavammiksi. Palvelumuotoilun koulutuskokonaisuus sisältää: palvelumuotoilun periaatteet, työskentelytavat, keskeiset työkalut ja menetelmät. Koulutuksessa työskennellään oikeiden työelämän kehittämishaasteiden kanssa soveltaen palvelumuotoilun prosessia. Koulutus antaa valmiuksia yrittäjämäisyyteen ja yritystoiminnan kehittämiseen