English, written proficiencyLaajuus (1.5 cr)
Code: ENG0201A15S
Credits
1.5 op
Teaching language
- English
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
03.02.2025 - 16.02.2025
Timing
26.05.2025 - 31.07.2025
Number of ECTS credits allocated
1 op
Virtual portion
1.5 op
Mode of delivery
-50 % Contact teaching, 150 % Distance learning
Campus
Diak joint implementation
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Public Health Care
- BA in Health Care
- BA in Health Care, Diaconal Nursing
Teachers
- Juhani Toivanen
Groups
-
Diak
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
03.02.2025 - 16.02.2025
Timing
26.05.2025 - 31.07.2025
Number of ECTS credits allocated
1 op
Virtual portion
1.5 op
Mode of delivery
-50 % Contact teaching, 150 % Distance learning
Campus
Diak joint implementation
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Public Health Care
- BA in Health Care
- BA in Health Care, Diaconal Nursing
Teachers
- Juhani Toivanen
Groups
-
Diak
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
03.02.2025 - 16.02.2025
Timing
26.05.2025 - 31.07.2025
Number of ECTS credits allocated
1 op
Virtual portion
1.5 op
Mode of delivery
-50 % Contact teaching, 150 % Distance learning
Campus
Diak joint implementation
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Jenna Wallin
Groups
-
Diak
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
03.02.2025 - 16.02.2025
Timing
26.05.2025 - 31.07.2025
Number of ECTS credits allocated
1 op
Virtual portion
1.5 op
Mode of delivery
-50 % Contact teaching, 150 % Distance learning
Campus
Diak joint implementation
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Jenna Wallin
Groups
-
Diak
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Timing
03.02.2025 - 27.04.2025
Number of ECTS credits allocated
1 op
Virtual portion
0.5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Campus
Helsinki
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Public Health Care
- BA of Social Services
- BA in Health Care
- BA of Social Services, Christian Early Childhood Education and Care
- BA in Health Care, Diaconal Nursing
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Eija Tapio
Groups
-
A54shA54sh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
13.01.2025 - 18.05.2025
Number of ECTS credits allocated
1 op
Mode of delivery
Contact teaching
Campus
Helsinki
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Public Health Care
- BA of Social Services
- BA in Health Care
- BA of Social Services, Christian Early Childhood Education and Care
- BA in Health Care, Diaconal Nursing
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Eija Tapio
Groups
-
HKI-S23sosd
-
HKI-S23sosn
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
07.01.2025 - 06.04.2025
Number of ECTS credits allocated
1 op
Virtual portion
0.5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Campus
Helsinki
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Public Health Care
- BA of Social Services
- BA in Health Care
- BA of Social Services, Christian Early Childhood Education and Care
- BA in Health Care, Diaconal Nursing
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Eija Tapio
Groups
-
A54shdA54shd
-
A54thA54th
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
07.01.2025 - 11.05.2025
Number of ECTS credits allocated
1 op
Virtual portion
1.5 op
Mode of delivery
-50 % Contact teaching, 150 % Distance learning
Campus
Helsinki
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Public Health Care
- BA of Social Services
- BA in Health Care
- BA of Social Services, Christian Early Childhood Education and Care
- BA in Health Care, Diaconal Nursing
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Eija Tapio
Groups
-
HKI-S23sos
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
07.01.2025 - 25.05.2025
Number of ECTS credits allocated
1 op
Virtual portion
0.5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Campus
Oulu
Teaching languages
- English
Seats
0 - 35
Degree programmes
- BA in Health Care
- BA in Health Care, Diaconal Nursing
Teachers
- Ari Hyvärinen
Groups
-
OUL-S23sh-lhOUL-S23sh-lh
-
I54shdI54shd
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
06.01.2025 - 16.05.2025
Number of ECTS credits allocated
1 op
Virtual portion
1.5 op
Mode of delivery
-50 % Contact teaching, 150 % Distance learning
Campus
Helsinki
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Public Health Care
- BA of Social Services
- BA in Health Care
- BA of Social Services, Christian Early Childhood Education and Care
- BA in Health Care, Diaconal Nursing
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Liisa Keränen
Groups
-
HKI-S24sosvaka
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Timing
06.01.2025 - 16.05.2025
Number of ECTS credits allocated
1 op
Virtual portion
1.5 op
Mode of delivery
-50 % Contact teaching, 150 % Distance learning
Campus
Helsinki
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Public Health Care
- BA of Social Services
- BA in Health Care
- BA of Social Services, Christian Early Childhood Education and Care
- BA in Health Care, Diaconal Nursing
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Juhani Toivanen
Groups
-
HKI-S24sosvaka
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
23.09.2024 - 13.10.2024
Timing
02.01.2025 - 31.05.2025
Number of ECTS credits allocated
1 op
Virtual portion
0.5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Campus
Helsinki
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Public Health Care
- BA of Social Services
- BA in Health Care
- BA of Social Services, Christian Early Childhood Education and Care
- BA in Health Care, Diaconal Nursing
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Liisa Keränen
Groups
-
A54shdA54shd
-
A54thA54th
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
23.09.2024 - 13.10.2024
Timing
01.01.2025 - 31.05.2025
Number of ECTS credits allocated
1 op
Virtual portion
1.5 op
Mode of delivery
-50 % Contact teaching, 150 % Distance learning
Campus
Helsinki
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Public Health Care
- BA of Social Services
- BA in Health Care
- BA of Social Services, Christian Early Childhood Education and Care
- BA in Health Care, Diaconal Nursing
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Liisa Keränen
Groups
-
HKI-S23sos
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
23.09.2024 - 13.10.2024
Timing
01.01.2025 - 31.05.2025
Number of ECTS credits allocated
1 op
Mode of delivery
Contact teaching
Campus
Helsinki
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Public Health Care
- BA of Social Services
- BA in Health Care
- BA of Social Services, Christian Early Childhood Education and Care
- BA in Health Care, Diaconal Nursing
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Liisa Keränen
Groups
-
HKI-S23sosd
-
HKI-S23sosn
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Timing
26.08.2024 - 15.12.2024
Number of ECTS credits allocated
1 op
Mode of delivery
Contact teaching
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA of Social Services
Teachers
- Tia Virtanen
Groups
-
A54sosA54sos
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
19.08.2024 - 15.12.2024
Number of ECTS credits allocated
1 op
Mode of delivery
Contact teaching
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA of Social Services
Teachers
- Eija Tapio
Groups
-
A54sosA54sos
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
19.08.2024 - 15.12.2024
Number of ECTS credits allocated
1 op
Mode of delivery
Contact teaching
Campus
Helsinki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Eija Tapio
Groups
-
A54sosdA54sosd
-
A54sosnA54sosn
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
12.08.2024 - 22.12.2024
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Oulu
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA in Health Care
Teachers
- Ari Hyvärinen
Groups
-
I53sh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
12.08.2024 - 15.12.2024
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Unit
Sosionomitutkinnot
Campus
Oulu
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA of Social Services
- BA of Social Services, Diaconal Work
Teachers
- Ari Hyvärinen
Scheduling groups
- pienryhmä 1 (Size: 0. Open UAS: 0.)
- pienryhmä 2 (Size: 0. Open UAS: 0.)
Groups
-
I54sosI54sos
-
I54sosdI54sosd
Small groups
- pienryhmä 1
- pienryhmä 2
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
12.08.2024 - 15.12.2024
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Unit
Sosionomitutkinnot
Campus
Pori
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA of Social Services
- BA of Social Services, Diaconal Work
Teachers
- Jenna Wallin
Groups
-
F54sosF54sos
-
F54sosdF54sosd
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
05.08.2024 - 22.12.2024
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Pieksämäki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA in Health Care
Teachers
- Juhani Toivanen
Groups
-
E53sh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
05.08.2024 - 22.12.2024
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Pori
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA in Health Care
Teachers
- Jenna Wallin
Scheduling groups
- pienryhmä 1 (Size: 1. Open UAS: 0.)
- pienryhmä 2 (Size: 1. Open UAS: 0.)
Groups
-
F53sh
Small groups
- pienryhmä 1
- pienryhmä 2
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
09.09.2024 - 13.10.2024
Number of ECTS credits allocated
1 op
Mode of delivery
Contact teaching
Campus
Helsinki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA in Health Care
Teachers
- Eija Tapio
Groups
-
A54sh-lh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
12.08.2024 - 15.09.2024
Number of ECTS credits allocated
1 op
Mode of delivery
Contact teaching
Campus
Helsinki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA in Health Care
Teachers
- Eija Tapio
- Tia Virtanen
Groups
-
A53sh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
01.05.2024 - 31.07.2024
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Unit
Sosionomitutkinnot
Campus
Diak joint implementation
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Juhani Toivanen
Groups
-
Diak
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
01.05.2024 - 31.07.2024
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Unit
Sosionomitutkinnot
Campus
Diak joint implementation
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Tia Virtanen
Groups
-
Diak
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
01.05.2024 - 31.07.2024
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Diak joint implementation
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Public Health Care
- BA in Health Care
- BA in Health Care, Diaconal Nursing
Teachers
- Jenna Wallin
Groups
-
Diak
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
01.05.2024 - 31.07.2024
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Diak joint implementation
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Public Health Care
- BA in Health Care
- BA in Health Care, Diaconal Nursing
Teachers
- Jenna Wallin
Groups
-
Diak
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
01.05.2024 - 31.07.2024
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Diak joint implementation
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Tia Virtanen
Groups
-
Diak
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
11.10.2023 - 29.10.2023
Timing
05.02.2024 - 28.04.2024
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care
Teachers
- Eija Tapio
Groups
-
A52sh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Timing
08.01.2024 - 19.05.2024
Number of ECTS credits allocated
1 op
Mode of delivery
Contact teaching
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- English
Degree programmes
- BA of Social Services
Teachers
- Liisa Keränen
Groups
-
A53sos
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Timing
08.01.2024 - 19.05.2024
Number of ECTS credits allocated
1 op
Mode of delivery
Contact teaching
Campus
Helsinki
Teaching languages
- English
Degree programmes
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Tia Virtanen
Groups
-
A53sosd
-
A53sosn
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
11.10.2023 - 29.10.2023
Timing
08.01.2024 - 19.05.2024
Number of ECTS credits allocated
1 op
Mode of delivery
Contact teaching
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA of Social Services
Teachers
- Eija Tapio
Groups
-
A53sos
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
11.10.2023 - 29.10.2023
Timing
08.01.2024 - 19.05.2024
Number of ECTS credits allocated
1 op
Mode of delivery
Contact teaching
Campus
Helsinki
Teaching languages
- English
Seats
0 - 333
Degree programmes
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Eija Tapio
Groups
-
A53sosd
-
A53sosn
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
11.10.2023 - 29.10.2023
Timing
08.01.2024 - 31.03.2024
Number of ECTS credits allocated
1 op
Mode of delivery
Contact teaching
Campus
Helsinki
Teaching languages
- English
Degree programmes
- BA in Health Care, Public Health Care
- BA in Health Care, Diaconal Nursing
Teachers
- Eija Tapio
Groups
-
A52th
-
A52shd
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
11.10.2023 - 29.10.2023
Timing
08.01.2024 - 19.05.2024
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- English
Seats
0 - 56
Degree programmes
- BA of Social Services
Teachers
- Liisa Keränen
Groups
-
HKI-S23sosvaka
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
11.10.2023 - 29.10.2023
Timing
08.01.2024 - 02.06.2024
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Oulu
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Diaconal Nursing
Teachers
- Ari Hyvärinen
Groups
-
I52shd
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
11.10.2023 - 29.10.2023
Timing
08.01.2024 - 19.05.2024
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Unit
Sosionomitutkinnot
Campus
Pieksämäki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA of Social Services
- BA of Social Services, Diaconal Work
Teachers
- Juhani Toivanen
Groups
-
E53sosd
-
E53sos
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Timing
01.01.2024 - 31.07.2024
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- English
Degree programmes
- BA of Social Services
Teachers
- Juhani Toivanen
Groups
-
HKI-S23sosvaka
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
01.03.2023 - 19.03.2023
Timing
11.09.2023 - 13.10.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- English
Degree programmes
- BA in Health Care
Teachers
- Tia Virtanen
Groups
-
A52sh-lh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
02.07.2023 - 31.07.2023
Timing
11.09.2023 - 13.10.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- English
Degree programmes
- BA in Health Care
Teachers
- Eija Tapio
Groups
-
A52sh-lh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
01.03.2023 - 19.03.2023
Timing
21.08.2023 - 15.12.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- English
Degree programmes
- BA of Social Services
Teachers
- Eija Tapio
Groups
-
A52sos
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
01.03.2023 - 19.03.2023
Timing
21.08.2023 - 15.12.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- English
Seats
0 - 333
Degree programmes
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Eija Tapio
Groups
-
A52sosv
-
A52sosn
-
A52sosd
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
02.07.2023 - 31.07.2023
Timing
21.08.2023 - 15.12.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- English
Degree programmes
- BA of Social Services
Teachers
- Liisa Keränen
Groups
-
A52sos
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
02.07.2023 - 31.07.2023
Timing
21.08.2023 - 15.12.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- English
Degree programmes
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Tia Virtanen
Groups
-
A52sosv
-
A52sosn
-
A52sosd
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
01.03.2023 - 19.03.2023
Timing
14.08.2023 - 17.12.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Unit
Sosionomitutkinnot
Campus
Oulu
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA of Social Services, Diaconal Work
Teachers
- Ari Hyvärinen
Groups
-
I52sosd
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
01.03.2023 - 19.03.2023
Timing
14.08.2023 - 17.12.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Pori
Teaching languages
- English
Seats
0 - 333
Degree programmes
- BA of Social Services
- BA of Social Services, Diaconal Work
Teachers
- Jenna Wallin
Scheduling groups
- pienryhmä 1 (Size: 40. Open UAS: 0.)
- pienryhmä 2 (Size: 40. Open UAS: 0.)
Groups
-
F52sos
-
F52sosd
Small groups
- pienryhmä 1
- pienryhmä 2
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
01.03.2023 - 19.03.2023
Timing
14.08.2023 - 24.12.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Oulu
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA in Health Care
Teachers
- Ari Hyvärinen
Groups
-
I51shI51sh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
01.03.2023 - 19.03.2023
Timing
14.08.2023 - 15.09.2023
Number of ECTS credits allocated
1 op
Mode of delivery
Contact teaching
Campus
Helsinki
Teaching languages
- English
Seats
0 - 333
Degree programmes
- BA in Health Care
Teachers
- Eija Tapio
Groups
-
A51shA51sh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
02.07.2023 - 31.07.2023
Timing
14.08.2023 - 15.09.2023
Number of ECTS credits allocated
1 op
Mode of delivery
Contact teaching
Campus
Helsinki
Teaching languages
- English
Degree programmes
- BA in Health Care
Teachers
- Tia Virtanen
Groups
-
A51shA51sh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
01.03.2023 - 19.03.2023
Timing
07.08.2023 - 17.12.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Pieksämäki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA in Health Care
Teachers
- Juhani Toivanen
Groups
-
E51shE51sh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
01.03.2023 - 19.03.2023
Timing
07.08.2023 - 10.12.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Pori
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA in Health Care
Teachers
- Jenna Wallin
Groups
-
F51shF51sh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
06.02.2023 - 19.02.2023
Timing
29.05.2023 - 31.07.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Unit
Sosionomitutkinnot
Campus
Diak joint implementation
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Kirsi Korkealehto
Groups
-
Diak
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
06.02.2023 - 19.02.2023
Timing
29.05.2023 - 31.07.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Unit
Sosionomitutkinnot
Campus
Diak joint implementation
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Kirsi Korkealehto
Groups
-
Diak
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
06.02.2023 - 19.02.2023
Timing
29.05.2023 - 31.07.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Diak joint implementation
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Public Health Care
- BA in Health Care
- BA in Health Care, Diaconal Nursing
Teachers
- Jenna Wallin
Groups
-
Diak
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
06.02.2023 - 19.02.2023
Timing
29.05.2023 - 31.07.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Diak joint implementation
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Public Health Care
- BA in Health Care
- BA in Health Care, Diaconal Nursing
Teachers
- Jenna Wallin
Groups
-
Diak
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
19.09.2022 - 09.10.2022
Timing
06.02.2023 - 28.04.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care
Teachers
- Eija Tapio
Groups
-
A50shA50sh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
19.09.2022 - 09.10.2022
Timing
09.01.2023 - 26.05.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Oulu
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Diaconal Nursing
Teachers
- Ari Hyvärinen
Groups
-
I50shdI50shd
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
19.09.2022 - 09.10.2022
Timing
09.01.2023 - 19.05.2023
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Unit
Sosionomitutkinnot
Campus
Pieksämäki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA of Social Services
- BA of Social Services, Diaconal Work
Teachers
- Juhani Toivanen
Groups
-
E51sosdE51sosd
-
E51sosE51sos
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
19.09.2022 - 09.10.2022
Timing
09.01.2023 - 14.04.2023
Number of ECTS credits allocated
1 op
Mode of delivery
Contact teaching
Campus
Helsinki
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Public Health Care
- BA in Health Care, Diaconal Nursing
Teachers
- Tia Virtanen
Groups
-
A50shdA50shd
-
A50thA50th
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
19.09.2022 - 09.10.2022
Timing
09.01.2023 - 19.05.2023
Number of ECTS credits allocated
1 op
Mode of delivery
Contact teaching
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA of Social Services
Teachers
- Eija Tapio
- Liisa Keränen
Scheduling groups
- A (Size: 32. Open UAS: 0.)
- B (Size: 32. Open UAS: 0.)
Groups
-
A51sosA51sos
Small groups
- A
- B
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
19.09.2022 - 09.10.2022
Timing
09.01.2023 - 19.05.2023
Number of ECTS credits allocated
1 op
Mode of delivery
Contact teaching
Campus
Helsinki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Liisa Keränen
Groups
-
A51sosnA51sosn
-
A51sosdA51sosd
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Enrollment
01.03.2022 - 18.03.2022
Timing
12.09.2022 - 14.10.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA in Health Care
Teachers
- Eija Tapio
Groups
-
A49sh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
01.03.2022 - 18.03.2022
Timing
12.09.2022 - 14.10.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA in Health Care
Teachers
- Eija Tapio
Groups
-
A50sh-lhA50sh-lh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
01.03.2022 - 18.03.2022
Timing
22.08.2022 - 09.12.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Pori
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA in Health Care
Teachers
- Liisa Keränen
Scheduling groups
- pienryhmä 1 (Size: 30. Open UAS: 0.)
- pienryhmä 2 (Size: 30. Open UAS: 0.)
Groups
-
F49sh
Small groups
- pienryhmä 1
- pienryhmä 2
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
01.03.2022 - 18.03.2022
Timing
22.08.2022 - 16.12.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Liisa Keränen
Groups
-
A50sosnA50sosn
-
A50sosdA50sosd
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
01.03.2022 - 18.03.2022
Timing
15.08.2022 - 28.10.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Oulu
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA in Health Care
Teachers
- Ari Hyvärinen
Groups
-
I49sh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
01.03.2022 - 18.03.2022
Timing
15.08.2022 - 18.11.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA in Health Care, Public Health Care
- BA in Health Care, Diaconal Nursing
Teachers
- Eija Tapio
- Liisa Keränen
Scheduling groups
- A (Size: 30. Open UAS: 0.)
- B (Size: 30. Open UAS: 0.)
Groups
-
A49th
-
A49shd
Small groups
- A
- B
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
01.03.2022 - 18.03.2022
Timing
15.08.2022 - 16.12.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Oulu
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA of Social Services, Diaconal Work
Teachers
- Ari Hyvärinen
Groups
-
I50sosdI50sosd
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
01.03.2022 - 18.03.2022
Timing
15.08.2022 - 16.12.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA of Social Services
Teachers
- Liisa Keränen
- Tia Virtanen
Scheduling groups
- A (Size: 30. Open UAS: 0.)
- B (Size: 30. Open UAS: 0.)
Groups
-
A50sosA50sos
Small groups
- A
- B
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
01.03.2022 - 18.03.2022
Timing
15.08.2022 - 16.12.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Pori
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA of Social Services
- BA of Social Services, Diaconal Work
Teachers
- Tia Virtanen
Scheduling groups
- pienryhmä 1 (Size: 0. Open UAS: 0.)
- pienryhmä 2 (Size: 0. Open UAS: 0.)
Groups
-
F50sosF50sos
-
F50sosdF50sosd
Small groups
- pienryhmä 1
- pienryhmä 2
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
01.03.2022 - 18.03.2022
Timing
08.08.2022 - 16.12.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Pieksämäki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA in Health Care
Teachers
- Mari Pulkkinen
- Juhani Toivanen
Groups
-
E49sh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
07.02.2022 - 18.02.2022
Timing
23.05.2022 - 01.07.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Diak joint implementation
Teaching languages
- English
Seats
0 - 35
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Juhani Toivanen
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
07.02.2022 - 18.02.2022
Timing
23.05.2022 - 01.07.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Diak joint implementation
Teaching languages
- English
Seats
0 - 35
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Juhani Toivanen
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
07.02.2022 - 18.02.2022
Timing
23.05.2022 - 01.07.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Diak joint implementation
Teaching languages
- English
Seats
0 - 35
Degree programmes
- BA in Health Care, Public Health Care
- BA in Health Care
- BA in Health Care, Diaconal Nursing
Teachers
- Kirsi Korkealehto
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
07.02.2022 - 18.02.2022
Timing
23.05.2022 - 01.07.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Diak joint implementation
Teaching languages
- English
Seats
0 - 35
Degree programmes
- BA in Health Care, Public Health Care
- BA in Health Care
- BA in Health Care, Diaconal Nursing
Teachers
- Kirsi Korkealehto
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
13.09.2021 - 05.10.2021
Timing
10.01.2022 - 27.05.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Oulu
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care, Diaconal Nursing
Teachers
- Ari Hyvärinen
Groups
-
I48shd
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
13.09.2021 - 05.10.2021
Timing
10.01.2022 - 20.05.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- English
Seats
0 - 30
Degree programmes
- BA in Health Care
Teachers
- Eija Tapio
Groups
-
A48sh
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
13.09.2021 - 05.10.2021
Timing
10.01.2022 - 20.05.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Tia Virtanen
Groups
-
A49sosd
-
A49sosn
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
13.09.2021 - 05.10.2021
Timing
10.01.2022 - 20.05.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- English
Seats
0 - 90
Degree programmes
- BA of Social Services
Teachers
- Eija Tapio
- Liisa Keränen
Scheduling groups
- A (Size: 35. Open UAS: 0.)
- B (Size: 35. Open UAS: 0.)
Groups
-
A49sos
Small groups
- A
- B
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5
Enrollment
13.09.2021 - 05.10.2021
Timing
10.01.2022 - 20.05.2022
Number of ECTS credits allocated
1 op
Virtual portion
1 op
Mode of delivery
Distance learning
Campus
Pieksämäki
Teaching languages
- English
Seats
0 - 60
Degree programmes
- BA of Social Services
- BA of Social Services, Diaconal Work
Teachers
- Juhani Toivanen
Groups
-
E49sosd
-
E49sos
Objective
Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer in writing
- know how to appropriately document the information needed in the service
- know how to use and understand the key professional vocabulary and concepts
Content
- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field
Evaluation scale
0-5