ASP02NK25DIAK Customer-based development (5 cr)
Code: ASP0205A20S-3023
General information
Enrollment
23.09.2024 - 06.04.2025
Timing
02.01.2025 - 04.05.2025
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Sosionomitutkinnot
Campus
Diak joint implementation
Teaching languages
- Finnish
Seats
0 - 900
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Severi Saihomaa
- Mika Alavaikko
- Mari Nieminen
Groups
-
A53sosd
-
E53sosd
-
Diak
-
A53sos
-
E53sos
-
A53sosn
- 10.01.2025 13:00 - 14:00, ASP02/ Ohjaus
- 16.01.2025 09:00 - 10:00, ASP02/ Ohjaus
- 03.02.2025 13:00 - 14:00, ASP02/ Ohjaus
- 07.03.2025 13:00 - 14:00, ASP02/ Ohjaus
- 02.04.2025 15:00 - 16:00, ASP02/ Ohjaus
- 17.04.2025 13:30 - 14:30, ASP02/ Ohjaus
- 25.04.2025 14:00 - 15:00, ASP02/ Ohjaus
- 29.04.2025 08:30 - 09:30, ASP02/ Ohjaus
Objective
Students
• know how to renew the thinking patterns and operating methods of the working life in a partner-oriented and innovative manner
• know how to analyse the service production models and organisation of social support, education and care in the society
• know how to apply social, health and church sector strategies in the development of customer work and analysis of the changing operating environment
• know how to use various customer and partner-based working life development methods
• know how to plan a seamless service chain by combining the customer’s social security and services to a customer-oriented and flexible system
Content
• analysis of the current state of citizens’ equality and social justice
• change analysis of the operating environment
• methods of promoting sustainable development in customer work
• customer and partner-based development and innovation methods for services, work methods and practices
• seamless operating models for the service chain
Evaluation scale
0-5