Client service and ethics (5cr)

Objective

Students will be able to
- analyse client service situations from the ethical perspective
- identify interpreters’ codes of conduct and teachers’ ethical standards
- describe differences between the roles of different professional actors
- work with different types of clients
- work in different types of client service settings

Content

- ethical observation and decision-making
- ethics for interpreters and communication instructors
- roles
- client service
- internal entrepreneurship