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Service systems and operational environments in the social, health and church sectorsLaajuus (2 cr)

Code: ASI0202A20S

Credits

2 op

Teaching language

  • Finnish

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Enrollment

23.09.2024 - 13.10.2024

Timing

24.02.2025 - 06.04.2025

Number of ECTS credits allocated

2 op

Virtual portion

1 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Helsinki

Teaching languages
  • Finnish
Seats

0 - 70

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Virve Valkeavuori
  • Eeva Nykänen
Groups
  • HKI-K25th
  • HKI-K25shd

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

23.09.2024 - 13.10.2024

Timing

24.02.2025 - 06.04.2025

Number of ECTS credits allocated

2 op

Virtual portion

2 op

Mode of delivery

Distance learning

Campus
  • Helsinki
  • Oulu
Teaching languages
  • Finnish
Seats

0 - 100

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Nina Niemelä
  • Paula Kukko
  • Hanna Kolehmainen
Groups
  • OUL-K25sh-lh
  • HKI-K25sh-lh

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

23.09.2024 - 13.10.2024

Timing

10.02.2025 - 06.04.2025

Number of ECTS credits allocated

2 op

Virtual portion

1 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Helsinki

Teaching languages
  • Finnish
Seats

0 - 60

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Sanna-Maija Kohonen
  • Eeva Nykänen
Groups
  • HKI-K25sh

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

01.03.2024 - 18.03.2024

Timing

23.09.2024 - 15.12.2024

Number of ECTS credits allocated

2 op

Virtual portion

1 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Oulu

Teaching languages
  • Finnish
Seats

0 - 100

Degree programmes
  • BA in Health Care
Teachers
  • Harriet Tervonen
  • Maija Kupsala
Scheduling groups
  • pienryhmä 1 (Size: 0. Open UAS: 0.)
  • pienryhmä 2 (Size: 0. Open UAS: 0.)
Groups
  • OUL-S24sh-lh
  • OUL-S24sh
Small groups
  • pienryhmä 1
  • pienryhmä 2

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

01.03.2024 - 18.03.2024

Timing

16.09.2024 - 15.12.2024

Number of ECTS credits allocated

2 op

Virtual portion

1 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Pori

Teaching languages
  • Finnish
Seats

0 - 100

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
Teachers
  • Janita Laine-Ahola
  • Mirja Isoviita
  • Kirsi Laukkonen
Groups
  • POR-S24th
  • POR-S24sh

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

01.03.2024 - 18.03.2024

Timing

16.09.2024 - 20.10.2024

Number of ECTS credits allocated

2 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages
  • Finnish
Seats

0 - 100

Degree programmes
  • BA in Health Care
Teachers
  • Virve Valkeavuori
  • Eeva Nykänen
Groups
  • HKI-S24sh

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

11.10.2023 - 29.10.2023

Timing

12.02.2024 - 14.04.2024

Number of ECTS credits allocated

2 op

Virtual portion

1 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Helsinki

Teaching languages
  • Finnish
Seats

0 - 333

Degree programmes
  • BA in Health Care
Teachers
  • Sanna-Maija Kohonen
  • Henna Mäkinen
Groups
  • HKI-K24sh

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

11.10.2023 - 29.10.2023

Timing

05.02.2024 - 14.04.2024

Number of ECTS credits allocated

2 op

Virtual portion

1 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Helsinki

Teaching languages
  • Finnish
Seats

0 - 333

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Sanna-Maija Kohonen
  • Henna Mäkinen
Groups
  • HKI-K24shd
  • HKI-K24th

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

11.10.2023 - 29.10.2023

Timing

29.01.2024 - 14.04.2024

Number of ECTS credits allocated

2 op

Virtual portion

1 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Helsinki

Teaching languages
  • Finnish
Degree programmes
  • BA in Health Care
Teachers
  • Sanna-Maija Kohonen
  • Henna Mäkinen
Groups
  • HKI-K24sh-lh

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

01.03.2023 - 19.03.2023

Timing

25.09.2023 - 17.12.2023

Number of ECTS credits allocated

2 op

Virtual portion

1 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Oulu

Teaching languages
  • Finnish
Seats

0 - 333

Degree programmes
  • BA in Health Care
Teachers
  • Tarja Tuovinen-Kakko
Scheduling groups
  • pienryhmä 1 (Size: 0. Open UAS: 0.)
  • pienryhmä 2 (Size: 0. Open UAS: 0.)
Groups
  • OUL-S23sh-lh
    OUL-S23sh-lh
  • OUL-S23sh
    OUL-S23sh
Small groups
  • pienryhmä 1
  • pienryhmä 2

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

01.03.2023 - 19.03.2023

Timing

25.09.2023 - 17.12.2023

Number of ECTS credits allocated

2 op

Virtual portion

1 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Pieksämäki

Teaching languages
  • Finnish
Seats

0 - 333

Degree programmes
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Vesa Vainiomäki
  • Hanna Kolehmainen
Groups
  • PMK-S23sh
  • JNS-S23shd

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

01.03.2023 - 19.03.2023

Timing

18.09.2023 - 17.12.2023

Number of ECTS credits allocated

2 op

Virtual portion

1 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Pori

Teaching languages
  • Finnish
Seats

0 - 333

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
Teachers
  • Janita Laine-Ahola
  • Hannu Piiroinen
Groups
  • POR-S23th
  • POR-S23sh

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

01.03.2023 - 19.03.2023

Timing

11.09.2023 - 20.10.2023

Number of ECTS credits allocated

2 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages
  • Finnish
Seats

0 - 333

Degree programmes
  • BA in Health Care
Teachers
  • Sanna-Maija Kohonen
  • Henna Mäkinen
Groups
  • HKI-S23sh

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

02.07.2023 - 31.07.2023

Timing

01.08.2023 - 31.12.2023

Number of ECTS credits allocated

2 op

Mode of delivery

Contact teaching

Teaching languages
  • Finnish
Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Ulla Lahtela
Groups
  • H-S23shpä

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

0-5

Enrollment

19.09.2022 - 09.10.2022

Timing

27.03.2023 - 12.05.2023

Number of ECTS credits allocated

2 op

Virtual portion

1 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Oulu

Teaching languages
  • Finnish
Seats

0 - 333

Degree programmes
  • BA in Health Care, Diaconal Nursing
Teachers
  • Tarja Tuovinen-Kakko
  • Hanna Kolehmainen
Groups
  • I54shd
    I54shd

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

19.09.2022 - 09.10.2022

Timing

13.02.2023 - 14.04.2023

Number of ECTS credits allocated

2 op

Virtual portion

1 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Helsinki

Teaching languages
  • Finnish
Seats

0 - 333

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Sanna-Maija Kohonen
  • Eeva Nykänen
Groups
  • A54shd
    A54shd
  • A54th
    A54th

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

19.09.2022 - 09.10.2022

Timing

13.02.2023 - 14.04.2023

Number of ECTS credits allocated

2 op

Virtual portion

1 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Helsinki

Teaching languages
  • Finnish
Seats

0 - 333

Degree programmes
  • BA in Health Care
Teachers
  • Sanna-Maija Kohonen
  • Eeva Nykänen
Groups
  • A54sh
    A54sh

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

19.09.2022 - 09.10.2022

Timing

30.01.2023 - 14.04.2023

Number of ECTS credits allocated

2 op

Virtual portion

1 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Helsinki

Teaching languages
  • Finnish
Degree programmes
  • BA in Health Care
Teachers
  • Sanna-Maija Kohonen
  • Eeva Nykänen
Groups
  • A54sh-lh

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Timing

09.01.2023 - 17.03.2023

Number of ECTS credits allocated

2 op

Mode of delivery

Contact teaching

Teaching languages
  • Finnish
Teachers
  • Minna Partanen-Rytilahti
  • Paula Ropponen
Groups
  • H-S22shpä

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

01.03.2022 - 18.03.2022

Timing

03.10.2022 - 16.12.2022

Number of ECTS credits allocated

2 op

Mode of delivery

Contact teaching

Campus

Pori

Teaching languages
  • Finnish
Seats

0 - 333

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Sinikka Paukkunen
  • Hannu Piiroinen
Groups
  • F53sh

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

0-5

Enrollment

01.03.2022 - 18.03.2022

Timing

12.09.2022 - 04.11.2022

Number of ECTS credits allocated

2 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages
  • Finnish
Seats

0 - 333

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Sanna-Maija Kohonen
  • Eeva Nykänen
Groups
  • A53sh

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

0-5

Enrollment

01.03.2022 - 18.03.2022

Timing

05.09.2022 - 01.12.2022

Number of ECTS credits allocated

2 op

Mode of delivery

Contact teaching

Campus

Pieksämäki

Teaching languages
  • Finnish
Seats

0 - 333

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Vesa Vainiomäki
  • Tuija Rönkä
Groups
  • E53sh

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

0-5

Enrollment

01.03.2022 - 18.03.2022

Timing

05.09.2022 - 16.12.2022

Number of ECTS credits allocated

2 op

Mode of delivery

Contact teaching

Campus

Oulu

Teaching languages
  • Finnish
Seats

0 - 333

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Tarja Tuovinen-Kakko
  • Paula Ropponen
Scheduling groups
  • pienryhmä 1 (Size: 0. Open UAS: 0.)
  • pienryhmä 2 (Size: 0. Open UAS: 0.)
Groups
  • I53sh
Small groups
  • pienryhmä 1
  • pienryhmä 2

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

0-5

Enrollment

01.03.2022 - 18.03.2022

Timing

15.08.2022 - 04.11.2022

Number of ECTS credits allocated

2 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages
  • Finnish
Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Sanna-Maija Kohonen
  • Eeva Nykänen
Groups
  • A53sha

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

0-5

Enrollment

13.09.2021 - 05.10.2021

Timing

28.03.2022 - 20.05.2022

Number of ECTS credits allocated

2 op

Virtual portion

1 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Oulu

Teaching languages
  • Finnish
Seats

0 - 200

Degree programmes
  • BA in Health Care, Diaconal Nursing
Teachers
  • Tarja Tuovinen-Kakko
  • Paula Ropponen
Groups
  • I52shd

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

13.09.2021 - 05.10.2021

Timing

28.02.2022 - 22.04.2022

Number of ECTS credits allocated

2 op

Virtual portion

1 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Helsinki

Teaching languages
  • Finnish
Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Sanna-Maija Kohonen
  • Eeva Nykänen
Scheduling groups
  • pienryhmä A (Size: 0. Open UAS: 0.)
  • pienryhmä B (Size: 0. Open UAS: 0.)
Groups
  • A52sh-lh
Small groups
  • pienryhmä A
  • pienryhmä B

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

13.09.2021 - 05.10.2021

Timing

14.02.2022 - 14.04.2022

Number of ECTS credits allocated

2 op

Virtual portion

1 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Helsinki

Teaching languages
  • Finnish
Seats

0 - 200

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Sanna-Maija Kohonen
  • Eeva Nykänen
Scheduling groups
  • pienryhmä A (Size: 0. Open UAS: 0.)
  • pienryhmä B (Size: 0. Open UAS: 0.)
Groups
  • A52sh
Small groups
  • pienryhmä A
  • pienryhmä B

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty

Enrollment

13.09.2021 - 05.10.2021

Timing

31.01.2022 - 11.03.2022

Number of ECTS credits allocated

2 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages
  • Finnish
Seats

0 - 200

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Sanna-Maija Kohonen
  • Eeva Nykänen
Groups
  • A52th
  • A52shd

Objective

Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems

Content

- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems

Evaluation scale

Hyväksytty/Hylätty