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English, oral proficiencyLaajuus (1.5 cr)

Code: ENG0101A15S

Credits

1.5 op

Teaching language

  • English

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Enrollment

03.02.2025 - 16.02.2025

Timing

26.05.2025 - 31.07.2025

Number of ECTS credits allocated

1 op

Virtual portion

1.5 op

Mode of delivery

-50 % Contact teaching, 150 % Distance learning

Campus

Diak joint implementation

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA of Social Services
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Jenna Wallin
Groups
  • Diak

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

03.02.2025 - 16.02.2025

Timing

26.05.2025 - 31.07.2025

Number of ECTS credits allocated

1 op

Virtual portion

1.5 op

Mode of delivery

-50 % Contact teaching, 150 % Distance learning

Campus

Diak joint implementation

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA of Social Services
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Jenna Wallin
Groups
  • Diak

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

03.02.2025 - 16.02.2025

Timing

26.05.2025 - 31.07.2025

Number of ECTS credits allocated

1 op

Virtual portion

1.5 op

Mode of delivery

-50 % Contact teaching, 150 % Distance learning

Campus

Diak joint implementation

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Juhani Toivanen
Groups
  • Diak

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

03.02.2025 - 16.02.2025

Timing

26.05.2025 - 31.07.2025

Number of ECTS credits allocated

1 op

Virtual portion

1.5 op

Mode of delivery

-50 % Contact teaching, 150 % Distance learning

Campus

Diak joint implementation

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Juhani Toivanen
Groups
  • Diak

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

23.09.2024 - 13.10.2024

Timing

03.02.2025 - 27.04.2025

Number of ECTS credits allocated

1 op

Virtual portion

0.5 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Public Health Care
  • BA of Social Services
  • BA in Health Care
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA in Health Care, Diaconal Nursing
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Eija Tapio
Groups
  • A54sh
    A54sh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

23.09.2024 - 13.10.2024

Timing

13.01.2025 - 18.05.2025

Number of ECTS credits allocated

1 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Public Health Care
  • BA of Social Services
  • BA in Health Care
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA in Health Care, Diaconal Nursing
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Eija Tapio
Groups
  • HKI-S23sosd
  • HKI-S23sosn

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

23.09.2024 - 13.10.2024

Timing

07.01.2025 - 06.04.2025

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Public Health Care
  • BA of Social Services
  • BA in Health Care
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA in Health Care, Diaconal Nursing
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Eija Tapio
Groups
  • A54shd
    A54shd
  • A54th
    A54th

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

23.09.2024 - 13.10.2024

Timing

07.01.2025 - 11.05.2025

Number of ECTS credits allocated

1 op

Virtual portion

1.5 op

Mode of delivery

-50 % Contact teaching, 150 % Distance learning

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Public Health Care
  • BA of Social Services
  • BA in Health Care
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA in Health Care, Diaconal Nursing
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Eija Tapio
Groups
  • HKI-S23sos

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

23.09.2024 - 13.10.2024

Timing

07.01.2025 - 25.05.2025

Number of ECTS credits allocated

1 op

Virtual portion

0.5 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Campus

Oulu

Teaching languages
  • English
Seats

0 - 35

Degree programmes
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Ari Hyvärinen
Groups
  • OUL-S23sh-lh
    OUL-S23sh-lh
  • I54shd
    I54shd

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Timing

06.01.2025 - 16.05.2025

Number of ECTS credits allocated

1 op

Virtual portion

1.5 op

Mode of delivery

-50 % Contact teaching, 150 % Distance learning

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Public Health Care
  • BA of Social Services
  • BA in Health Care
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA in Health Care, Diaconal Nursing
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Juhani Toivanen
Groups
  • HKI-S24sosvaka

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

23.09.2024 - 13.10.2024

Timing

06.01.2025 - 16.05.2025

Number of ECTS credits allocated

1 op

Virtual portion

1.5 op

Mode of delivery

-50 % Contact teaching, 150 % Distance learning

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Public Health Care
  • BA of Social Services
  • BA in Health Care
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA in Health Care, Diaconal Nursing
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Liisa Keränen
Groups
  • HKI-S24sosvaka

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

23.09.2024 - 13.10.2024

Timing

02.01.2025 - 31.05.2025

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Public Health Care
  • BA of Social Services
  • BA in Health Care
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA in Health Care, Diaconal Nursing
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Liisa Keränen
Groups
  • A54shd
    A54shd
  • A54th
    A54th

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

23.09.2024 - 13.10.2024

Timing

01.01.2025 - 31.05.2025

Number of ECTS credits allocated

1 op

Virtual portion

1.5 op

Mode of delivery

-50 % Contact teaching, 150 % Distance learning

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Public Health Care
  • BA of Social Services
  • BA in Health Care
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA in Health Care, Diaconal Nursing
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Liisa Keränen
Groups
  • HKI-S23sos

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

23.09.2024 - 13.10.2024

Timing

01.01.2025 - 31.05.2025

Number of ECTS credits allocated

1 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Public Health Care
  • BA of Social Services
  • BA in Health Care
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA in Health Care, Diaconal Nursing
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Liisa Keränen
Groups
  • HKI-S23sosd
  • HKI-S23sosn

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2024 - 18.03.2024

Timing

12.08.2024 - 22.12.2024

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Oulu

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA in Health Care
Teachers
  • Ari Hyvärinen
Groups
  • I53sh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2024 - 18.03.2024

Timing

05.08.2024 - 22.12.2024

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Pori

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA in Health Care
Teachers
  • Jenna Wallin
Scheduling groups
  • pienryhmä 1 (Size: 1. Open UAS: 0.)
  • pienryhmä 2 (Size: 1. Open UAS: 0.)
Groups
  • F53sh
Small groups
  • pienryhmä 1
  • pienryhmä 2

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2024 - 18.03.2024

Timing

05.08.2024 - 22.12.2024

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Pieksämäki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA in Health Care
Teachers
  • Mari Pulkkinen
  • Juhani Toivanen
Groups
  • E53sh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2024 - 18.03.2024

Timing

09.09.2024 - 13.10.2024

Number of ECTS credits allocated

1 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA in Health Care
Teachers
  • Eija Tapio
Groups
  • A54sh-lh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2024 - 18.03.2024

Timing

19.08.2024 - 15.12.2024

Number of ECTS credits allocated

1 op

Mode of delivery

Contact teaching

Unit

Sosionomitutkinnot

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA of Social Services
Teachers
  • Tia Virtanen
Groups
  • A54sos
    A54sos

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2024 - 18.03.2024

Timing

19.08.2024 - 15.12.2024

Number of ECTS credits allocated

1 op

Mode of delivery

Contact teaching

Unit

Sosionomitutkinnot

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA of Social Services
Teachers
  • Eija Tapio
Groups
  • A54sos
    A54sos

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2024 - 18.03.2024

Timing

19.08.2024 - 15.12.2024

Number of ECTS credits allocated

1 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Eija Tapio
Groups
  • A54sosd
    A54sosd
  • A54sosn
    A54sosn

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2024 - 18.03.2024

Timing

12.08.2024 - 15.09.2024

Number of ECTS credits allocated

1 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA in Health Care
Teachers
  • Eija Tapio
  • Tia Virtanen
Groups
  • A53sh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2024 - 18.03.2024

Timing

12.08.2024 - 15.12.2024

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Unit

Sosionomitutkinnot

Campus

Oulu

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA of Social Services
  • BA of Social Services, Diaconal Work
Teachers
  • Ari Hyvärinen
Scheduling groups
  • pienryhmä 1 (Size: 0. Open UAS: 0.)
  • pienryhmä 2 (Size: 0. Open UAS: 0.)
Groups
  • I54sos
    I54sos
  • I54sosd
    I54sosd
Small groups
  • pienryhmä 1
  • pienryhmä 2

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2024 - 18.03.2024

Timing

12.08.2024 - 15.12.2024

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Unit

Sosionomitutkinnot

Campus

Pori

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA of Social Services
  • BA of Social Services, Diaconal Work
Teachers
  • Jenna Wallin
Scheduling groups
  • pienryhmä 1 (Size: 50. Open UAS: 0.)
  • pienryhmä 2 (Size: 50. Open UAS: 0.)
Groups
  • F54sos
    F54sos
  • F54sosd
    F54sosd
Small groups
  • pienryhmä 1
  • pienryhmä 2

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.02.2024 - 18.02.2024

Timing

01.05.2024 - 31.07.2024

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Unit

Sosionomitutkinnot

Campus

Diak joint implementation

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA of Social Services
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Juhani Toivanen
Groups
  • Diak

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.02.2024 - 18.02.2024

Timing

01.05.2024 - 31.07.2024

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Unit

Sosionomitutkinnot

Campus

Diak joint implementation

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA of Social Services
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Tia Virtanen
Groups
  • Diak

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.02.2024 - 18.02.2024

Timing

01.05.2024 - 31.07.2024

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Diak joint implementation

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Jenna Wallin
Groups
  • Diak

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.02.2024 - 18.02.2024

Timing

01.05.2024 - 31.07.2024

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Diak joint implementation

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Jenna Wallin
Groups
  • Diak

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.02.2024 - 18.02.2024

Timing

01.05.2024 - 31.07.2024

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Diak joint implementation

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA of Social Services
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Tia Virtanen
Groups
  • Diak

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Timing

05.02.2024 - 28.04.2024

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care
Teachers
  • Eija Tapio
Groups
  • A52sh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Timing

08.01.2024 - 19.05.2024

Number of ECTS credits allocated

1 op

Mode of delivery

Contact teaching

Unit

Sosionomitutkinnot

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA of Social Services
Teachers
  • Eija Tapio
Groups
  • A53sos

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Timing

08.01.2024 - 19.05.2024

Number of ECTS credits allocated

1 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 333

Degree programmes
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Eija Tapio
Groups
  • A53sosd
  • A53sosn

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Timing

08.01.2024 - 31.03.2024

Number of ECTS credits allocated

1 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages
  • English
Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Eija Tapio
Groups
  • A52th
  • A52shd

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Timing

08.01.2024 - 19.05.2024

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Unit

Sosionomitutkinnot

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 56

Degree programmes
  • BA of Social Services
Teachers
  • Liisa Keränen
Groups
  • HKI-S23sosvaka

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Timing

08.01.2024 - 02.06.2024

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Oulu

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Diaconal Nursing
Teachers
  • Ari Hyvärinen
Groups
  • I52shd

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Timing

08.01.2024 - 19.05.2024

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Unit

Sosionomitutkinnot

Campus

Pieksämäki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA of Social Services
  • BA of Social Services, Diaconal Work
Teachers
  • Juhani Toivanen
Scheduling groups
  • pienryhmä 1 (Size: 35. Open UAS: 0.)
  • pienryhmä 2 (Size: 35. Open UAS: 0.)
Groups
  • E53sosd
  • E53sos
Small groups
  • pienryhmä 1
  • pienryhmä 2

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Timing

08.01.2024 - 19.05.2024

Number of ECTS credits allocated

1 op

Mode of delivery

Contact teaching

Unit

Sosionomitutkinnot

Campus

Helsinki

Teaching languages
  • English
Degree programmes
  • BA of Social Services
Teachers
  • Liisa Keränen
Groups
  • A53sos

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Timing

08.01.2024 - 19.05.2024

Number of ECTS credits allocated

1 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages
  • English
Degree programmes
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Tia Virtanen
Groups
  • A53sosd
  • A53sosn

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Timing

01.01.2024 - 31.07.2024

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Unit

Sosionomitutkinnot

Campus

Helsinki

Teaching languages
  • English
Degree programmes
  • BA of Social Services
Teachers
  • Juhani Toivanen
Groups
  • HKI-S23sosvaka

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2023 - 19.03.2023

Timing

11.09.2023 - 13.10.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages
  • English
Degree programmes
  • BA in Health Care
Teachers
  • Tia Virtanen
Groups
  • A52sh-lh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

02.07.2023 - 31.07.2023

Timing

11.09.2023 - 13.10.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages
  • English
Degree programmes
  • BA in Health Care
Teachers
  • Eija Tapio
Groups
  • A52sh-lh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

02.07.2023 - 31.07.2023

Timing

21.08.2023 - 15.12.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages
  • English
Degree programmes
  • BA of Social Services
Teachers
  • Liisa Keränen
Groups
  • A52sos

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

02.07.2023 - 31.07.2023

Timing

21.08.2023 - 15.12.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages
  • English
Degree programmes
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Tia Virtanen
Groups
  • A52sosv
  • A52sosn
  • A52sosd

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2023 - 19.03.2023

Timing

21.08.2023 - 15.12.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages
  • English
Degree programmes
  • BA of Social Services
Teachers
  • Eija Tapio
Groups
  • A52sos

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2023 - 19.03.2023

Timing

21.08.2023 - 15.12.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Unit

Sosionomitutkinnot

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 333

Degree programmes
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Eija Tapio
Groups
  • A52sosv
  • A52sosn
  • A52sosd

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2023 - 19.03.2023

Timing

14.08.2023 - 17.12.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Unit

Sosionomitutkinnot

Campus

Oulu

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA of Social Services, Diaconal Work
Teachers
  • Ari Hyvärinen
Groups
  • I52sosd

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2023 - 19.03.2023

Timing

14.08.2023 - 17.12.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Pori

Teaching languages
  • English
Seats

0 - 333

Degree programmes
  • BA of Social Services
  • BA of Social Services, Diaconal Work
Teachers
  • Jenna Wallin
Scheduling groups
  • pienryhmä 1 (Size: 40. Open UAS: 0.)
  • pienryhmä 2 (Size: 40. Open UAS: 0.)
Groups
  • F52sos
  • F52sosd
Small groups
  • pienryhmä 1
  • pienryhmä 2

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2023 - 19.03.2023

Timing

14.08.2023 - 24.12.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Oulu

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA in Health Care
Teachers
  • Ari Hyvärinen
Groups
  • I51sh
    I51sh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2023 - 19.03.2023

Timing

14.08.2023 - 15.09.2023

Number of ECTS credits allocated

1 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 333

Degree programmes
  • BA in Health Care
Teachers
  • Eija Tapio
Groups
  • A51sh
    A51sh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

02.07.2023 - 31.07.2023

Timing

14.08.2023 - 15.09.2023

Number of ECTS credits allocated

1 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages
  • English
Degree programmes
  • BA in Health Care
Teachers
  • Tia Virtanen
Groups
  • A51sh
    A51sh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2023 - 19.03.2023

Timing

07.08.2023 - 17.12.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Pieksämäki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA in Health Care
Teachers
  • Juhani Toivanen
Groups
  • E51sh
    E51sh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2023 - 19.03.2023

Timing

07.08.2023 - 10.12.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Pori

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA in Health Care
Teachers
  • Jenna Wallin
Groups
  • F51sh
    F51sh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

06.02.2023 - 19.02.2023

Timing

29.05.2023 - 31.07.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Unit

Sosionomitutkinnot

Campus

Diak joint implementation

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA of Social Services
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Kirsi Korkealehto
Groups
  • Diak

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

06.02.2023 - 19.02.2023

Timing

29.05.2023 - 31.07.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Unit

Sosionomitutkinnot

Campus

Diak joint implementation

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA of Social Services
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Kirsi Korkealehto
Groups
  • Diak

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

06.02.2023 - 19.02.2023

Timing

29.05.2023 - 31.07.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Diak joint implementation

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Jenna Wallin
Groups
  • Diak

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

06.02.2023 - 19.02.2023

Timing

29.05.2023 - 31.07.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Diak joint implementation

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Jenna Wallin
Groups
  • Diak

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

19.09.2022 - 09.10.2022

Timing

06.02.2023 - 28.04.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care
Teachers
  • Eija Tapio
Groups
  • A50sh
    A50sh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Enrollment

19.09.2022 - 09.10.2022

Timing

09.01.2023 - 26.05.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Oulu

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Diaconal Nursing
Teachers
  • Ari Hyvärinen
Groups
  • I50shd
    I50shd

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Enrollment

19.09.2022 - 09.10.2022

Timing

09.01.2023 - 19.05.2023

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Unit

Sosionomitutkinnot

Campus

Pieksämäki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA of Social Services
  • BA of Social Services, Diaconal Work
Teachers
  • Juhani Toivanen
Scheduling groups
  • pienryhmä 1 (Size: 35. Open UAS: 0.)
  • pienryhmä 2 (Size: 35. Open UAS: 0.)
Groups
  • E51sosd
    E51sosd
  • E51sos
    E51sos
Small groups
  • pienryhmä 1
  • pienryhmä 2

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Enrollment

19.09.2022 - 09.10.2022

Timing

09.01.2023 - 14.04.2023

Number of ECTS credits allocated

1 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Tia Virtanen
Groups
  • A50shd
    A50shd
  • A50th
    A50th

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Enrollment

19.09.2022 - 09.10.2022

Timing

09.01.2023 - 19.05.2023

Number of ECTS credits allocated

1 op

Mode of delivery

Contact teaching

Unit

Sosionomitutkinnot

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA of Social Services
Teachers
  • Eija Tapio
  • Liisa Keränen
Scheduling groups
  • A (Size: 35. Open UAS: 0.)
  • B (Size: 35. Open UAS: 0.)
Groups
  • A51sos
    A51sos
Small groups
  • A
  • B

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Enrollment

19.09.2022 - 09.10.2022

Timing

09.01.2023 - 19.05.2023

Number of ECTS credits allocated

1 op

Mode of delivery

Contact teaching

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Liisa Keränen
Groups
  • A51sosn
    A51sosn
  • A51sosd
    A51sosd

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Enrollment

01.03.2022 - 18.03.2022

Timing

12.09.2022 - 14.10.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA in Health Care
Teachers
  • Eija Tapio
Groups
  • A49sh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2022 - 18.03.2022

Timing

12.09.2022 - 14.10.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA in Health Care
Teachers
  • Eija Tapio
Groups
  • A50sh-lh
    A50sh-lh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2022 - 18.03.2022

Timing

22.08.2022 - 09.12.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Pori

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA in Health Care
Teachers
  • Liisa Keränen
Scheduling groups
  • pienryhmä 1 (Size: 30. Open UAS: 0.)
  • pienryhmä 2 (Size: 30. Open UAS: 0.)
Groups
  • F49sh
Small groups
  • pienryhmä 1
  • pienryhmä 2

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2022 - 18.03.2022

Timing

22.08.2022 - 16.12.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Liisa Keränen
Groups
  • A50sosn
    A50sosn
  • A50sosd
    A50sosd

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2022 - 18.03.2022

Timing

15.08.2022 - 28.10.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Oulu

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA in Health Care
Teachers
  • Ari Hyvärinen
Scheduling groups
  • pienryhmä 1 (Size: 0. Open UAS: 0.)
  • pienryhmä 2 (Size: 0. Open UAS: 0.)
Groups
  • I49sh
Small groups
  • pienryhmä 1
  • pienryhmä 2

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2022 - 18.03.2022

Timing

15.08.2022 - 18.11.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Eija Tapio
  • Liisa Keränen
Scheduling groups
  • A (Size: 30. Open UAS: 0.)
  • B (Size: 30. Open UAS: 0.)
Groups
  • A49th
  • A49shd
Small groups
  • A
  • B

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2022 - 18.03.2022

Timing

15.08.2022 - 16.12.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Oulu

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA of Social Services, Diaconal Work
Teachers
  • Ari Hyvärinen
Groups
  • I50sosd
    I50sosd

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2022 - 18.03.2022

Timing

15.08.2022 - 16.12.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA of Social Services
Teachers
  • Liisa Keränen
  • Tia Virtanen
Scheduling groups
  • A (Size: 30. Open UAS: 0.)
  • B (Size: 30. Open UAS: 0.)
Groups
  • A50sos
    A50sos
Small groups
  • A
  • B

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2022 - 18.03.2022

Timing

15.08.2022 - 16.12.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Pori

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA of Social Services
  • BA of Social Services, Diaconal Work
Teachers
  • Tia Virtanen
Scheduling groups
  • pienryhmä 1 (Size: 0. Open UAS: 0.)
  • pienryhmä 2 (Size: 0. Open UAS: 0.)
Groups
  • F50sos
    F50sos
  • F50sosd
    F50sosd
Small groups
  • pienryhmä 1
  • pienryhmä 2

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

01.03.2022 - 18.03.2022

Timing

08.08.2022 - 16.12.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Pieksämäki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA in Health Care
Teachers
  • Mari Pulkkinen
  • Juhani Toivanen
Groups
  • E49sh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

07.02.2022 - 18.02.2022

Timing

23.05.2022 - 01.07.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Diak joint implementation

Teaching languages
  • English
Seats

0 - 35

Degree programmes
  • BA of Social Services
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Juhani Toivanen

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

07.02.2022 - 18.02.2022

Timing

23.05.2022 - 01.07.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Diak joint implementation

Teaching languages
  • English
Seats

0 - 35

Degree programmes
  • BA of Social Services
  • BA of Social Services, Christian Early Childhood Education and Care
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Juhani Toivanen

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

07.02.2022 - 18.02.2022

Timing

23.05.2022 - 01.07.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Diak joint implementation

Teaching languages
  • English
Seats

0 - 35

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Kirsi Korkealehto

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

07.02.2022 - 18.02.2022

Timing

23.05.2022 - 01.07.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Diak joint implementation

Teaching languages
  • English
Seats

0 - 35

Degree programmes
  • BA in Health Care, Public Health Care
  • BA in Health Care
  • BA in Health Care, Diaconal Nursing
Teachers
  • Kirsi Korkealehto

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

13.09.2021 - 05.10.2021

Timing

10.01.2022 - 27.05.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Oulu

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care, Diaconal Nursing
Teachers
  • Ari Hyvärinen
Groups
  • I48shd

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

13.09.2021 - 05.10.2021

Timing

10.01.2022 - 20.05.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • BA in Health Care
Teachers
  • Eija Tapio
Groups
  • A48sh

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

13.09.2021 - 05.10.2021

Timing

10.01.2022 - 20.05.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA of Social Services, Diaconal Work
  • BA of Social Services, Christian Youth Work
Teachers
  • Tia Virtanen
Groups
  • A49sosd
  • A49sosn

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

13.09.2021 - 05.10.2021

Timing

10.01.2022 - 20.05.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Helsinki

Teaching languages
  • English
Seats

0 - 90

Degree programmes
  • BA of Social Services
Teachers
  • Eija Tapio
  • Liisa Keränen
Scheduling groups
  • A (Size: 35. Open UAS: 0.)
  • B (Size: 35. Open UAS: 0.)
Groups
  • A49sos
Small groups
  • A
  • B

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5

Enrollment

13.09.2021 - 05.10.2021

Timing

10.01.2022 - 20.05.2022

Number of ECTS credits allocated

1 op

Virtual portion

1 op

Mode of delivery

Distance learning

Campus

Pieksämäki

Teaching languages
  • English
Seats

0 - 60

Degree programmes
  • BA of Social Services
  • BA of Social Services, Diaconal Work
Teachers
  • Juhani Toivanen
Scheduling groups
  • pienryhmä 1 (Size: 35. Open UAS: 0.)
  • pienryhmä 2 (Size: 35. Open UAS: 0.)
Groups
  • E49sosd
  • E49sos
Small groups
  • pienryhmä 1
  • pienryhmä 2

Objective

Students
- know how to communicate in multi-professional and multicultural settings (objective is to reach the European CEFR level B2)
- know how to advise the customer verbally
- know how to investigate the customer’s current and previous state of health or life situation
- know how to use and understand the key professional vocabulary and concepts

Content

- intercultural communication
- customer situations
- professional vocabulary and topics in the student’s field

Evaluation scale

0-5