Service systems and operational environments in the social, health and church sectors (2cr)
Course unit code: ASI0202A20S
General information
- Credits
- 2 cr
- Teaching language
- Finnish
Objective
Students
- understand the methods, guidance and supervision of organising social services and healthcare activities and service production
- understand the organisation and methods of organisation in the church sector, third sector and civil society
- are familiar with the most central smart services and wellbeing technology applications
- understand the significance of various actors in service production and quality
- know how to analyse customers’ position and rights in the social services and healthcare service systems
Content
- service structures of social services and healthcare
- current norm, resource and information guidance within social services and healthcare
- activities within the church, third sector and civil society
- smart services and wellbeing technology applications
- multidisciplinary collaboration and customer health and wellbeing
- rights and position of customers/patients in service systems
Qualifications
Ei edellytä aiempia opintoja.
Further information
AHOT 5/2021:
Diakin AHOT-ohjeet ja käytännöt