Client service and ethicsLaajuus (5 cr)
Code: ATI0305A19H
Credits
5 op
Teaching language
- Finnish
Responsible person
Objective
Students will be able to
- analyse client service situations from the ethical perspective
- identify interpreters’ codes of conduct and teachers’ ethical standards
- describe differences between the roles of different professional actors
- work with different types of clients
- work in different types of client service settings
Content
- ethical observation and decision-making
- ethics for interpreters and communication instructors
- roles
- client service
- internal entrepreneurship
Enrollment
01.03.2024 - 18.03.2024
Timing
19.08.2024 - 06.10.2024
Number of ECTS credits allocated
5 op
Virtual portion
2 op
Mode of delivery
60 % Contact teaching, 40 % Distance learning
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 333
Degree programmes
- BA in Humanities, Interpreting in Sign Language and Alternative and Augmentative Communication
Teachers
- Tiia Oldenburg
- Virpi Thurén
Groups
-
HKI-S23vip
Objective
Students will be able to
- analyse client service situations from the ethical perspective
- identify interpreters’ codes of conduct and teachers’ ethical standards
- describe differences between the roles of different professional actors
- work with different types of clients
- work in different types of client service settings
Content
- ethical observation and decision-making
- ethics for interpreters and communication instructors
- roles
- client service
- internal entrepreneurship
Evaluation scale
0-5
Enrollment
01.03.2023 - 19.03.2023
Timing
21.08.2023 - 08.10.2023
Number of ECTS credits allocated
5 op
Virtual portion
2 op
Mode of delivery
60 % Contact teaching, 40 % Distance learning
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 333
Degree programmes
- BA in Humanities, Sign Language and Interpreting
Teachers
- Sonja Heinonen
- Virpi Thurén
Groups
-
G53vip
Objective
Students will be able to
- analyse client service situations from the ethical perspective
- identify interpreters’ codes of conduct and teachers’ ethical standards
- describe differences between the roles of different professional actors
- work with different types of clients
- work in different types of client service settings
Content
- ethical observation and decision-making
- ethics for interpreters and communication instructors
- roles
- client service
- internal entrepreneurship
Evaluation scale
0-5
Enrollment
01.03.2022 - 18.03.2022
Timing
22.08.2022 - 14.10.2022
Number of ECTS credits allocated
5 op
Virtual portion
2 op
Mode of delivery
60 % Contact teaching, 40 % Distance learning
Campus
Turku
Teaching languages
- Finnish
Seats
0 - 100
Degree programmes
- BA in Humanities, Sign Language and Interpreting
Teachers
- Hely Korte
- Tiia Oldenburg
- Sanna Kirjonen
Groups
-
G51vip
Objective
Students will be able to
- analyse client service situations from the ethical perspective
- identify interpreters’ codes of conduct and teachers’ ethical standards
- describe differences between the roles of different professional actors
- work with different types of clients
- work in different types of client service settings
Content
- ethical observation and decision-making
- ethics for interpreters and communication instructors
- roles
- client service
- internal entrepreneurship
Evaluation scale
0-5