Encounters and professional interactionLaajuus (5 cr)
Code: AKE0105A20S
Credits
5 op
Teaching language
- Finnish
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Enrollment
23.09.2024 - 13.10.2024
Timing
03.02.2025 - 23.03.2025
Number of ECTS credits allocated
5 op
Virtual portion
2.5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 60
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Sanna-Maija Kohonen
- Sanna Jattu
- Hanna Hovila
Groups
-
HKI-K25sosd
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
23.09.2024 - 13.10.2024
Timing
03.02.2025 - 23.03.2025
Number of ECTS credits allocated
5 op
Virtual portion
2.5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
Sosionomitutkinnot
Campus
Oulu
Teaching languages
- Finnish
Seats
0 - 70
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Harriet Tervonen
- Sirpa Salmela
- Heidi Silvan
Groups
-
OUL-K25sosd
-
OUL-K25sos
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
23.09.2024 - 13.10.2024
Timing
20.01.2025 - 02.03.2025
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 60
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Sanna-Maija Kohonen
- Severi Saihomaa
- Sampo Sivula
Groups
-
HKI-K25sos
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
23.09.2024 - 13.10.2024
Timing
07.01.2025 - 18.05.2025
Number of ECTS credits allocated
5 op
Virtual portion
2.5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
Sosionomitutkinnot
Campus
Pori
Teaching languages
- Finnish
Seats
0 - 70
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Mari Kirkanen
- Atte Kollanus
- Sari Jylli
- Anu Hellesuo
Groups
-
POR-K25sos
-
POR-K25sosd
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
01.03.2024 - 18.03.2024
Timing
23.09.2024 - 03.11.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 100
Degree programmes
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Sanna-Maija Kohonen
- Mika Alavaikko
- Hanna Hovila
Groups
-
HKI-S24sosn
-
HKI-S24sosd
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
01.03.2024 - 18.03.2024
Timing
23.09.2024 - 03.11.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 100
Degree programmes
- BA of Social Services
Teachers
- Sanna-Maija Kohonen
- Päivi Pässilä
- Mika Alavaikko
Groups
-
HKI-S24sos
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Timing
01.08.2024 - 31.12.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 60
Degree programmes
- BA of Social Services
Teachers
- Sanna-Maija Kohonen
- Sampo Sivula
- Mika Alavaikko
Groups
-
HKI-S24sosvakaAVOIN
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
0-5
Enrollment
01.03.2024 - 18.03.2024
Timing
26.08.2024 - 13.10.2024
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Sosionomitutkinnot
Campus
Teaching languages
- Finnish
Seats
0 - 60
Degree programmes
- BA of Social Services
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Pirkko Kärkkäinen
- Atte Kollanus
- Sirpa Ylönen
Groups
-
VAR-S24sos
-
JKL-S24sosn
-
JKL-S24sosd
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
11.10.2023 - 29.10.2023
Timing
05.02.2024 - 24.03.2024
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 333
Degree programmes
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Sanna-Maija Kohonen
- Hanna Hovila
- Mika Alavaikko
Groups
-
HKI-K24sosd
-
HKI-K24sosn
-
HKI-K24sosv
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Timing
29.01.2024 - 24.03.2024
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Sosionomitutkinnot
Campus
Oulu
Teaching languages
- Finnish
Seats
0 - 333
Degree programmes
- BA of Social Services
- BA of Social Services, Diaconal Work
Teachers
- Harriet Tervonen
- Heidi Silvan
- Sirpa Salmela
- Juha Tapio
Scheduling groups
- pienryhmä 1 (Size: 0. Open UAS: 0.)
- pienryhmä 2 (Size: 0. Open UAS: 0.)
Groups
-
OUL-K24sosd
-
OUL-K24sos
Small groups
- pienryhmä 1
- pienryhmä 2
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
11.10.2023 - 29.10.2023
Timing
22.01.2024 - 03.03.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 333
Degree programmes
- BA of Social Services
Teachers
- Sanna-Maija Kohonen
- Tarja Isomäki
- Päivi Pässilä
Groups
-
HKI-K24sos
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Timing
08.01.2024 - 19.05.2024
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Campus
Pori
Teaching languages
- Finnish
Seats
0 - 333
Degree programmes
- BA of Social Services
- BA of Social Services, Diaconal Work
Teachers
- Mari Kirkanen
- Atte Kollanus
- Sari Jylli
- Anu Hellesuo
Scheduling groups
- pienryhmä 1 (Size: 50. Open UAS: 0.)
- pienryhmä 2 (Size: 50. Open UAS: 0.)
Groups
-
POR-K24sos
-
POR-K24sosd
Small groups
- pienryhmä 1
- pienryhmä 2
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
01.03.2023 - 19.03.2023
Timing
23.10.2023 - 24.11.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 61
Degree programmes
- BA of Social Services
Teachers
- Sanna-Maija Kohonen
- Sampo Sivula
- Mika Alavaikko
Groups
-
HKI-S23sosvakaAVOIN
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
0-5
Enrollment
01.03.2023 - 19.03.2023
Timing
25.09.2023 - 03.11.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 333
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Sanna-Maija Kohonen
- Päivi Pässilä
Groups
-
HKI-S23sosd
-
HKI-S23sosn
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
01.03.2023 - 19.03.2023
Timing
28.08.2023 - 06.10.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 60
Degree programmes
- BA of Social Services
Teachers
- Sanna-Maija Kohonen
- Sampo Sivula
- Mika Alavaikko
Groups
-
HKI-S23sos
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
19.09.2022 - 09.10.2022
Timing
13.02.2023 - 07.04.2023
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 333
Degree programmes
- BA of Social Services
Teachers
- Sanna-Maija Kohonen
- Sampo Sivula
Scheduling groups
- A-ryhmä (Size: 0. Open UAS: 0.)
- B-ryhmä (Size: 0. Open UAS: 0.)
Groups
-
A54sosA54sos
Small groups
- A-ryhmä
- B-ryhmä
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
19.09.2022 - 09.10.2022
Timing
06.02.2023 - 31.03.2023
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 333
Degree programmes
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Sanna-Maija Kohonen
- Päivi Pässilä
Scheduling groups
- A-ryhmä (Size: 0. Open UAS: 0.)
- B-ryhmä (Size: 0. Open UAS: 0.)
Groups
-
A54sosdA54sosd
-
A54sosnA54sosn
Small groups
- A-ryhmä
- B-ryhmä
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
19.09.2022 - 09.10.2022
Timing
30.01.2023 - 31.03.2023
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Sosionomitutkinnot
Campus
Oulu
Teaching languages
- Finnish
Seats
0 - 333
Degree programmes
- BA of Social Services
- BA of Social Services, Diaconal Work
Teachers
- Sirpa Salmela
- Heidi Silvan
- Juha Tapio
Groups
-
I54sosI54sos
-
I54sosdI54sosd
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
19.09.2022 - 09.10.2022
Timing
09.01.2023 - 20.05.2023
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Sosionomitutkinnot
Campus
Pori
Teaching languages
- Finnish
Seats
0 - 333
Degree programmes
- BA of Social Services
- BA of Social Services, Diaconal Work
Teachers
- Mari Kirkanen
- Atte Kollanus
- Sari Jylli
- Anu Hellesuo
Scheduling groups
- pienryhmä 1 (Size: 1. Open UAS: 0.)
- pienryhmä 2 (Size: 1. Open UAS: 0.)
Groups
-
F54sosF54sos
-
F54sosdF54sosd
Small groups
- pienryhmä 1
- pienryhmä 2
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
01.01.2022 - 02.01.2022
Timing
07.11.2022 - 09.12.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 60
Degree programmes
- BA of Social Services
Teachers
- Jaana Rintala
- Sampo Sivula
Groups
-
A53sosvakaAVOIN
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
01.03.2022 - 18.03.2022
Timing
26.09.2022 - 04.11.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 100
Degree programmes
- BA of Social Services
Teachers
- Sanna-Maija Kohonen
- Sampo Sivula
Scheduling groups
- A-ryhmä (Size: 0. Open UAS: 0.)
- B-ryhmä (Size: 0. Open UAS: 0.)
Groups
-
A53sos
Small groups
- A-ryhmä
- B-ryhmä
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
01.03.2022 - 18.03.2022
Timing
26.09.2022 - 04.11.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 333
Degree programmes
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Sanna-Maija Kohonen
- Sampo Sivula
Scheduling groups
- pienryhmä A (Size: 0. Open UAS: 0.)
- pienryhmä B (Size: 0. Open UAS: 0.)
Groups
-
A53sosd
-
A53sosn
Small groups
- pienryhmä A
- pienryhmä B
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
01.03.2022 - 18.03.2022
Timing
29.08.2022 - 14.10.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Campus
Pieksämäki
Teaching languages
- Finnish
Seats
0 - 333
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Atte Kollanus
- Pirkko Kärkkäinen
- Sirpa Ylönen
Groups
-
E53sosd
-
E53sos
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
13.09.2021 - 05.10.2021
Timing
14.02.2022 - 08.04.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 200
Degree programmes
- BA of Social Services
Teachers
- Sanna-Maija Kohonen
- Hanna Hovila
Scheduling groups
- A-ryhmä (Size: 0. Open UAS: 0.)
- B-ryhmä (Size: 0. Open UAS: 0.)
Groups
-
A52sos
Small groups
- A-ryhmä
- B-ryhmä
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
13.09.2021 - 05.10.2021
Timing
07.02.2022 - 01.04.2022
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Sosionomitutkinnot
Campus
Helsinki
Teaching languages
- Finnish
Seats
0 - 200
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Sanna-Maija Kohonen
- Sampo Sivula
Scheduling groups
- A-ryhmä (Size: 0. Open UAS: 0.)
- B-ryhmä (Size: 0. Open UAS: 0.)
Groups
-
A52sosv
-
A52sosn
-
A52sosd
Small groups
- A-ryhmä
- B-ryhmä
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
13.09.2021 - 05.10.2021
Timing
31.01.2022 - 01.04.2022
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Sosionomitutkinnot
Campus
Pori
Teaching languages
- Finnish
Seats
0 - 200
Degree programmes
- BA of Social Services
- BA of Social Services, Christian Early Childhood Education and Care
- BA of Social Services, Diaconal Work
- BA of Social Services, Christian Youth Work
Teachers
- Sari Jylli
- Anna Liisa Karjalainen
- Anu Hellesuo
Scheduling groups
- pienryhmä 1 (Size: 0. Open UAS: 0.)
- pienryhmä 2 (Size: 0. Open UAS: 0.)
Groups
-
F52sos
-
F52sosd
Small groups
- pienryhmä 1
- pienryhmä 2
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty
Enrollment
13.09.2021 - 05.10.2021
Timing
31.01.2022 - 01.04.2022
Number of ECTS credits allocated
5 op
Virtual portion
1 op
Mode of delivery
80 % Contact teaching, 20 % Distance learning
Unit
Sosionomitutkinnot
Campus
Oulu
Teaching languages
- Finnish
Seats
0 - 200
Degree programmes
- BA of Social Services, Diaconal Work
Teachers
- Sirpa Salmela
- Juha Tapio
- Sampo Sivula
Groups
-
I52sosd
Objective
Students
• know how to develop their interaction skills in ethically sensitive human rights-related interactions with all kinds of people in various life situations
• know how to use plain language
• understand the customer’s diversity, multiculturality, life history and experiences as the basis for encounters and actions
• know how to consider safety with challenging customer groups
• are familiar with group dynamics and know how to act in groups
• know how to reflect on their actions and interaction skills
Content
• interaction skills
• professional ethics in their field
• plain language
• diverse and multicultural customers
• activity in groups
• basics of occupational safety
• professional reflection skills
Further information
The study module includes 2 ECTS of church studies (The professional basis of diaconal work and Christian education)
Evaluation scale
Hyväksytty/Hylätty